U-Haul Moving & Storage of Akron
Odom, Akron, OH

U-Haul Moving & Storage of Akron Reviews

2.9 stars based on 101 reviews

Featured Comments:

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  Edward Lake

  1.0

  This is one of the most incompetent places I've ever been to. Went online to reserve a time for them to install a trailer hitch. Time was set for 8:00 AM. Paid in advance and showed up on time. Only to hear from the guy there that they don't have the part. It's on "national backorder". If the part wasn't there, why in the world would you not contact me and let me know before I showed up at 8 in the morning?!?! My advice, don't EVER reserve anything or do business with this place, because they're sure to let you down. Look at other reviews too.

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  Wayne Thomas

  1.0

  This place is a dirty joke woman behind the desk can’t speak English properly. They triedrenting us a truck with damage everywhere unsafe to drive and then rushed us through the inspection of the second one that had the roof peeled open so that leaked all over our belongings ant to top that when we returned it the same person said we damaged it. We even reported it as soon as we seen it and the cherry on top was the 700 dollar charge for the damage even though we paid extra for insurance. WHAT a JOKE RENT ELSEWHERE NOT UHAUL

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  Werdna Okczub

  1.0

  USE Homedepot instead! Reserved a box truck a week prior to a convention. Put in how many miles I needed it for, even did the vitural checkout thing. But when I showed up to pick up the box truck I had to wait. The lady was busy with another customer and the guy was talking to someone. I had to wait 20 min for the lady to help me once she was done. Then she tells me that I can't rent the box truck! Told me that I have to have it back by 9am the next day (Saterday). I asked if I can have one of the other 10 trucks and she said "no, they are all booked.".. I asked if she can check the other uhaul stores and she said "no they can't do that." I left empty handed and went to Homedepot where they have a box truck and they let me rent it for the Fri., Sat., and Sunday. Plus it was cheaper!

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