U-Haul Moving & Storage of Bozeman
7th, Bozeman, MT

U-Haul Moving & Storage of Bozeman Reviews

3.2 stars based on 92 reviews

Featured Comments:

• L

  Lindsay Rieker

  1.0

  Woman doing "tests" this morning couldnt help get propane. She says danica can help us and multiple people start pouring in needing service. She continues to sit at the computer and says 5 times Danica will be out to help us. Danica never shows up and the lady doing tests dorsnt think at all to go get Danica while 6 people are awaiting service. The woman at the desk had clear attitude of "well thats not my job" Terrible service for no good reason.

• A

  Alison Capron

  1.0

  Gave verbal ok's as change of contract that I believed would be honored, received the bill and was charged for safe move insurance which I asked to have removed, and charged for an additional day. I was told that the girl that checked me in would be there all day and the changes won't be an issue. Could not get ahold of anyone via phone, was given a fake number the previous day when I had concerns. Was told that the van would be checked in as "on time" and was instead charged for an extra day. Over $45 in additional charges I was not prepared for. Awful customer service, awful experience between location and corporate to resolve the issue

• E

  Elizabeth Mordensky

  5.0

  Really great service all around. Had to get a wire replaces for the lights on the trailer to work and they fit me in despite being busy. They were fast, super helpful, and a great value. Best U-Haul o have used.

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