Movers

U-Haul Moving & Storage of Crystal Lake
Northwest, Crystal Lake, IL

3.5
(70)Check map
  • Phone:
  • +1 815-477-1673
  • Website:
  • https://www.uhaul.com/Locations/Self-Storage-near-Crystal-Lake-IL-60014/739050/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=739050
  • Address:
  • 4504 Northwest Hwy, Crystal Lake, IL 60014
  • Hours:
  • Sunday9AM–5PM
  • CLOSED
  • Reviews
  • Map

Services

    U-Haul Moving & Storage of Crystal Lake Reviews

    3.5 stars based on 70 reviews

    Featured Comments:

    • N

      Nicholas Giagnoni

      5.0

      I had a little mix-up on my end with the equipment I was using. Three gentleman at this location: William, Paul and Nathan were total professionals and very helpful to me to get things straightened out. I’ve used this location 2-3 times for different hauling needs and have always been more than satisfied with their service. Appreciate you guys.

    • P

      Patrick Dunphy

      1.0

      I set an appointment to get a hitch installed, and arrived at the correct day and time of the appointment. This location did not get the parts in time, and did not call to reschedule or find a solution to this issue prior to the appointment. Despite the clerk saying a voicemail was left, there was no record of a call from the location or a voicemail regarding the hitch, appointment, or lack of available parts. In addition, there is now no record of the transaction or reservation on Uhaul's website, despite having a confirmation in email of a reservation. I would not bet a successful move or hitch install on Uhaul's or this location's ability to service a reservation.

    • H

      Hanna Jennings

      1.0

      We rented a cargo van for 3 days. The majority of those days the van was great and everything went smoothly. On the 3rd day we had to drive for awhile in the dark. We kept getting flashed by bright lights and nearly hit from cars behind us. This was a dangerous and unpleasant drive. Once home we discovered that the tailights only lit up when braking even when the headlights (normal or brights) were on. The manager dismissed our concern, implied we didnt know how to use the headlights (we did), and asked what we were trying to get from complaining. He ,then, implied that we were being difficult to get a discounted price. He did not fully listen nor try to understand our issue as he only checked the brake lights when the car was in park or in drive while on the brake (the only scenarios when the lights worked). He was extremely rude and condescending. I am concerned for the next customer who drives this van and hope they are driving during the day.

    More reviews (2)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Sunday :9AM–5PM
    • Monday :7AM–7PM
    • Tuesday :7AM–7PM
    • Wednesday :7AM–7PM
    • Thursday :7AM–7PM
    • Friday :7AM–8PM
    • Saturday :7AM–7PM

    Nearby Moving Companies in Crystal Lake

    FAQs

    • 1. How to Get in Touch With U-Haul Moving & Storage of Crystal Lake?

      +1 815-477-1673 is their phone number. You can visit https://www.uhaul.com/Locations/Self-Storage-near-Crystal-Lake-IL-60014/739050/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=739050 for more details about this moving service provider.
    • 2. What're the Reviews Of U-Haul Moving & Storage of Crystal Lake?

      WeLoans has compiled some customer reviews on it below:
      "I had a little mix-up on my end with the equipment I was using. Three gentleman at this location: William, Paul and Nathan were total professionals and very helpful to me to get things straightened out. I’ve used this location 2-3 times for different hauling needs and have always been more than satisfied with their service. Appreciate you guys."
    • 3. Where Can I Find Out U-Haul Moving & Storage of Crystal Lake?

      Click "Directions" to get the address of this junk yard on this page. Apart from that, you can also get more details about cross country movers via NearbyMovers for free.
    • 4. When Does U-Haul Moving & Storage of Crystal Lake Open Daily?

      We've listed out open hours of U-Haul Moving & Storage of Crystal Lake:
      "
      • Sunday: 9AM–5PM
      • Monday: 7AM–7PM
      • Tuesday: 7AM–7PM
      • Wednesday: 7AM–7PM
      • Thursday: 7AM–7PM
      • Friday: 7AM–8PM
      • Saturday: 7AM–7PM
      "
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