U-Haul Moving & Storage of Holyoke
Appleton, Holyoke, MA

U-Haul Moving & Storage of Holyoke Reviews

4.3 stars based on 131 reviews

Featured Comments:

• J

  Jonas LaPointe

  5.0

  Wow! Super friendly staff and a clean, well run store. I rented the auto-transport and it was very easy to use to transport another vehicle with all 4 wheels off the ground. Towed smoothly and made the job very easy. This is the best U-Haul location I have used in our area. Highly recommended!

• K

  Katherine Williams

  5.0

  The staff are helpful and efficient, the store is extraordinarily clean, easy to navigate, and well stocked with an impressive array of moving supplies. It is easy to find and customer parking is not particularly stressful (important to me given the size of my truck) Couldn't be more pleased.

• J

  Jay Mitchell

  1.0

  Worst experience ever with Uhaul. Moved from out of state, received free storage unit with rental that wasn't big enough to start. Corrected storage unit size, then got locked on dock while unloading truck into storage. We had to leave our stuff on dock, cause staff convinced us to turn truck in and put all of our stuff on dock. Our unit was on the 4th floor and they closed on us, told us we had to leave. The elevator was turned off, and we was forced to leave a lot of our stuff on the dock overnight. Of course we was robbed, and they got it on tape and kindly asked the thief to return the stuff, but we only got back what the person decided they would give back, and told there was nothing else they could do. They refused to cooperate or accommodate any of our losses, said it was our fault and they weren't responsible. We lost a lot of valuable things, that they could clearly see the thief stole, because our stuff was literally in clear view of 3 cameras and manager admitted seeing everything taking and that he do not bring it all back. During a pandemic, after making a long move...worst life experience.

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