U-Haul of Albany
Oglethorpe, Albany, GA
- Phone:
- +1 229-883-1854
- Website:
- https://www.uhaul.com/Locations/Truck-Rentals-near-Albany-GA-31701/779055/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=779055
- Address:
- 820 W Oglethorpe Blvd, Albany, GA 31701
- Hours:
- Friday7AM–8PM
- CLOSED
- Reviews
- Map
Services
U-Haul of Albany Reviews
3.6 stars based on 36 reviews
Featured Comments:
N
Nikki Porter
1.0
If i could give them NO stars i would. Terrible customer service and they over charge you for rentals and then dont want to assist you with correcting their mistakes. All the staff are new and know absolutely NOTHING. I will only go to budget rentals from here on out.
K
Kynndal J
1.0
PLEASE DO NOT do business with this location. I am a college student and I rented a storage unit to store my things. I live 3 hours away from Albany and was only granted 1 hour and 30 minutes to move out of my dorm due to the pandemic. I planned to rent the storage unit for $75 a month. I confirmed with them that I would have this unit before I arrived. They assigned me to a unit for $119 a month after the free month and I discussed with them on the topic that I did not ask for or reserve this unit. They proceeded to tell me that it was all they had left. Okay, so what happened to my reservation? I later found out through customer service that they had given my reservation away right before I arrived !! I did not ask for the unit for $119 a month and was forced to accept it because I had no where else to go with the little time I had. As I stated before, I am a college student and I cannot afford this! I have been having a very hard time with reaching out to them for A MONTH AND SOME WEEKS NOW to find a way for me to pay my initial price of $75 a month due to the failed communication on their behalf. My issue is still currently not resolved!! I have spoken to so many people in customer service and have completed TWO action files where they are supposed to respond within 72 hours. Every time I have had to call them! No one has reached out to me as they were supposed to ! I will never do business with this location EVER AGAIN and I recommend that no one does!
D
Diann
1.0
I made a reservation for this location and called before coming (thank GOD) They failed to call and tell me that they didnt have my reserved truck. I was on hold for 20 minutes before I got told that they're looking for another location, and that my time was pushed back an hour. Unprofessional. wont be using this company again.
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FAQs
1. What Is the Contact Information of U-Haul of Albany?
You may get in touch with them by phoning this phone number +1 229-883-1854. Alternatively, you can visit their website to find email contact info.2. What Are People Saying About U-Haul of Albany?
You can see one of the customer feedback on this moving firm below.
"If i could give them NO stars i would. Terrible customer service and they over charge you for rentals and then dont want to assist you with correcting their mistakes. All the staff are new and know absolutely NOTHING. I will only go to budget rentals from here on out."3. What Is the Location Information of U-Haul of Albany?
U-Haul of Albany is at 820 W Oglethorpe Blvd, Albany, GA 31701. Just use the map above to locate the quickest route. If you want to move to a new home, you may find the best home moving services with NearbyMovers.4. What Are the Hours of Operation For U-Haul of Albany?
The operating hours of U-Haul of Albany are mentioned below:
"- Friday: 7AM–8PM
- Monday: 7AM–7PM
- Tuesday: 7AM–7PM
- Wednesday: 7AM–7PM
- Thursday: 7AM–7PM
- Saturday: 7AM–7PM
- Sunday: 9AM–5PM
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