U-Haul of Grand Forks
Gateway, Grand Forks, ND

U-Haul of Grand Forks Reviews

3.1 stars based on 43 reviews

Featured Comments:

• S

  Seth Pegg

  5.0

  Good customer service. Willingness to work with customers is a huge plus. Shoutout to Caleb, great customer service.

• N

  NIkolai Holland

  1.0

  I scheduled a truck in person at the Grand Forks location. The initial interaction was fine I left with my reservation and boxes to get started. Fast forward more than a week I get a call from the Fargo office stating my truck will not be available in Grand Forks but in Grafton. This was not the impression I was given when making my reservation. In terms of the customer experience over the phone it’s similar to everyone else’s horrible reviews. If you look into a rental leave time in your schedule to drive to another city to pick up your truck. For the staff at Grand Forks please start letting people know that the pickup for the truck will not likely be at the desired location. Happy to update my review if anyone is interested in reaching out. Thanks.

• J

  J. Devine

  5.0

  U-Haul has always been my go to place to fill a propane tank. I had never rented any equipment from them until today (December, 12 2020). I called ahead at the beginning of the week and reserved a 15 foot truck to move is out of our two bedroom place. Best moving decision ever! I usually bother all of my friends and family that own trucks or make 70 trips in my car. We only moved across town so and one trip (8miles) was enough so with gas it wasn't even $50!

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