U-Haul of Merced
Jr, Merced, CA

U-Haul of Merced Reviews

3.7 stars based on 100 reviews

Featured Comments:

• M

  Mike R

  1.0

  First day I came to pick up the trailer dolly there was a very nice and knowledgeable lady. She made everything easy and quick. I wish I knew her name to thank her. This morning I’m here trying to return the dolly and the the lady and guy that are here have no idea what’s they have in stock, the young guy can’t seem to do anything. People are just waiting around. I’m honestly never coming here again because of the terrible service I got from these two. 2 people left because the wait is so long. The only reason I’m here waiting for 30 min now is because I need my cash refund. save some time and try another place. Update- they weren’t able to return my cash deposit because they didn’t know how to open the register or safe. This whole place just seems sketchy.

• R

  Roberto Serrato

  5.0

  I have been using the Merced Uhaul for about 10 years now maybe once or twice every year (this year (2021) 3 times so far). I have seen a marked difference. The staff is very professional, respectful, and customer friendly, especially the young ladies that attended me - they seem to be more efficient (quick/business/diligent). Kuddos to the managment - I notice a big difference from 3-4 years ago. My experiences have always been okay, but this year has been a better experience with staff being a little extra helpful and nice and more efficient. I wil be using them more often. Before (3-10 years ago) they use to take too long.

• B

  Blythe Nobleman

  1.0

  This place is horrible! They gave me a defective truck and took no responsibility for problems with the vehicle. Their inattention and poor service delayed my move by a day and ended up costing me a lot of money. Many of my items were damaged or destroyed and they just said to call their insurance company. Go elsewhere--avoid this place!

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