U-Pack
1st, Anchorage, AK

U-Pack Reviews

4.5 stars based on 17 reviews

Featured Comments:

• S

  Sarah Prielipp

  1.0

  Wow. I understand that the company does not actually service our area with the services stated online (apparently AK does not fall into nationwide), but the customer service rep was very rude. He kept interrupting me, then asked me not to interrupt him. He kept disagreeing with me when I stated that, well, you aren't nationwide if you don't serve AK with the services you state online. And, he insisted that my move didn't need to be "canceled" despite the phone message that stated my move needed to be "canceled" so I would not be charged. Of course, he didn't ever let me finish explaining WHAT the voicemail stated so ...

• J

  Jennifer Litera

  5.0

  I highly recommend U-Pack for your moving needs. We used them to move from Alaska to Oklahoma and our boxes arrived sooner than we anticipated. The process from booking the reservation, loading the shipping container, to unloading at our new home was so easy.

• L

  Lily

  5.0

  U-Pack was the cheapest option I found when I was researching options for a move from Alaska to NY. I was wary at first but the company went above and beyond to help me. For context, there were some hiccups and delays that were completely out of their control but they worked with me to figure out options, didn't raise the price, and were very friendly and understanding throughout it all which helped decrease my stress. The estimated time of pickup and arrival was accurate as well. As far as I know, thanks to the tips from one of the delivery people, none of my stuff arrived broken. I will be recommending them to anyone I know who needs a cross-country move in the future—and will likely use their services again!

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