Ultimate Towing & Recovery
Park, Mt Airy, NC

Ultimate Towing & Recovery Reviews

4.7 stars based on 116 reviews

Featured Comments:

• B

  Becky Bouton

  5.0

  Aside from the stress of having to get my car towed, it was a great, great experience. The office staff were very courteous, accommodating and understanding of my concern of damage to my car by having it towed. I was assured that it would be treated as though it were their own. The driver was great, took extreme caution with my car and seemed knowledgeable of what needed to be done. All went well. I highly recommend them.

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  Response from the owner

  Becky, thank you for trusting us with your vehicle and thank you for the review. We are thankful for your recommendation. Have a great day!

• K

  Keenan Walsh

  5.0

  Got my John Deer 450C track loader stuck in the woods, after four days of digging, pulling, getting the dozer stuck trying to pull the loader out, I called Ultimate for help, they brought the right truck for the job. Their guys were very professional and got the job done quickly and for a very fair price. Hope I don’t need you again, but keep the phone close, I’ll be calling when I do need you. Thank you very much.

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  Response from the owner

  We're happy to hear that we could recover your equipment quickly and efficiently, Keenan! We hope you won't need our services any time soon, but we look forward to seeing you if you do! Thank you for the five stars!

• W

  Walter Fortson

  5.0

  While driving my semi-truck down I-77 South, my clutch rod broke and I needed a tow. I pulled into a service area and got to a space where I thought a wrecker could come get me. I called Ultimate towing and Tim C. came out. Tim went above and beyond the call of duty. When he first arrived, he diagnosed the problem immediately. You don't always find tow truck drivers who also have mechanical wherewithal. He showed me what the problem was and would have been able to get me going if he'd been able to reach the clutch rod. In preparing the truck for tow, the space where I stopped the truck was good, but Tim needed a bit more space. Noticing that I was on a slight uphill, Tim told me to release my brakes and physically pushed my truck and trailer back with HIS LEGS about 10 ft to make space for his wrecker! Whoa! He could've just left me there and told me to wait til the morning for all the other trucks to clear, since the rest area was so crowded. Lastly, he also got a state trooper to momentarily stop traffic from coming into the rest area so he could back up the entire 140ft rig down the off ramp, and use the car side to get us out, as the truck side was too crowded for him to maneuver. Ultimate towing and Tim C are next level. No one likes to break down. But if you do, you want Ultimate towing and Tim to show up. Hey, they might just get you going. But either way, they'll take care of you.

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  Response from the owner

  We're so happy we could help, Walter. Thanks for the review!

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