UniGroup Worldwide International Movers
Patriot, Stafford, VA
- Phone:
- +1 540-602-5764
- Address:
- 4022 Patriot Hwy, Stafford, VA 22554
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
UniGroup Worldwide International Movers Reviews
1 stars based on 2 reviews
Featured Comments:
E
Erica W
1.0
UniGroup, the parent company of UnitedVanLines and Hilldrup are an example of large corporations buying out companies and not aligning missions and ethical business practices. M&A didn’t do their due diligence as Hilldrup clearly was a horrible “old school” buy when they should have invested in new residential businesses like MakeSpace. *I reached out to UniGroup’s CEO regarding Hilldrup’s unethical efforts to pay me “hush money” in exchange for non-disclosure of the horrendous experience with them, but haven’t heard back. UPDATED: Hilldrup agreed to make a “customer service gesture” (euphemism for refund) by providing me an amount relative to the non-performance and non-delivery of promised services (such as a move coordinator) as well as the amount of time that I had to spend dealing with several third party subcontractors that they did not even know or have established business practices with. Then, they sent me a document with LEGAL language requiring my non-disclosure in all aspects and as settlement. I have requested them to issue my check as their demands are unethical business practices. I will update my review once they provide ethical resolution. My apartments building management were very reasonable in handling Hilldrup’s damages to the hallways and neighbors door, but I am also still awaiting reimbursement for the wall damages they made inside my apartment. ********* I hired United/Hildrup to handle my move. I thought the hefty cost (2-3x others)would mean better customer service... United had handled two corporate moves for me in the past, and I expected the same level of service for my personal move. They have hands down been the worst company to deal with. My moving coordinator was forgetful, irresponsible, and dropped the ball. Pretty much everything has been outsourced and NO ONE seems to be accountable. I keep getting emails and calls from a million different people in handling the damages to my property and to my new building. Exception: The three guys who packed up my stuff in DC were excellent! They should work for themselves or for a better company. They outsourced Planes to do my end location move, and they were over an hour late and took more than 4 hours because they only had two men. One of the movers (driver) KICKED my bicycle tire into the frame because he didn’t have tools to reattach it! The driver was probably trying to rush through and he threw some of my stuff in a box and wheeled it up. He basically hit my stuff and scuffed up the walls in the hallway and then my doorway. He also bent a leg on my armoire by dragging it on the carpet instead of the two men lifting it... OUTRAGEOUS. I STILL am dealing with my claims because no one can seem to figure out who’s doing what and they have all subcontracted the inspections for my personal property claims and the building damage claims!!! Thank goodness for Carmen, who is trying to assist in the process...
V
Venetia0
1.0
Horrible bookers. Horrible. Moves willhave to come three times because bookers cant get their act together and follow very basic directions.
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FAQs
1. How Can I Make Contact With UniGroup Worldwide International Movers?
You may reach them by dialing this phone number +1 540-602-5764. In addition, you can search for their website to get email contact information.2. How Do Others Think About UniGroup Worldwide International Movers?
You can check out one of the customer reviews on this moving firm below.
"UniGroup, the parent company of UnitedVanLines and Hilldrup are an example of large corporations buying out companies and not aligning missions and ethical business practices. M&A didn’t do their due diligence as Hilldrup clearly was a horrible “old school” buy when they should have invested in new residential businesses like MakeSpace. *I reached out to UniGroup’s CEO regarding Hilldrup’s unethical efforts to pay me “hush money” in exchange for non-disclosure of the horrendous experience with them, but haven’t heard back. UPDATED: Hilldrup agreed to make a “customer service gesture” (euphemism for refund) by providing me an amount relative to the non-performance and non-delivery of promised services (such as a move coordinator) as well as the amount of time that I had to spend dealing with several third party subcontractors that they did not even know or have established business practices with. Then, they sent me a document with LEGAL language requiring my non-disclosure in all aspects and as settlement. I have requested them to issue my check as their demands are unethical business practices. I will update my review once they provide ethical resolution. My apartments building management were very reasonable in handling Hilldrup’s damages to the hallways and neighbors door, but I am also still awaiting reimbursement for the wall damages they made inside my apartment. ********* I hired United/Hildrup to handle my move. I thought the hefty cost (2-3x others)would mean better customer service... United had handled two corporate moves for me in the past, and I expected the same level of service for my personal move. They have hands down been the worst company to deal with. My moving coordinator was forgetful, irresponsible, and dropped the ball. Pretty much everything has been outsourced and NO ONE seems to be accountable. I keep getting emails and calls from a million different people in handling the damages to my property and to my new building. Exception: The three guys who packed up my stuff in DC were excellent! They should work for themselves or for a better company. They outsourced Planes to do my end location move, and they were over an hour late and took more than 4 hours because they only had two men. One of the movers (driver) KICKED my bicycle tire into the frame because he didn’t have tools to reattach it! The driver was probably trying to rush through and he threw some of my stuff in a box and wheeled it up. He basically hit my stuff and scuffed up the walls in the hallway and then my doorway. He also bent a leg on my armoire by dragging it on the carpet instead of the two men lifting it... OUTRAGEOUS. I STILL am dealing with my claims because no one can seem to figure out who’s doing what and they have all subcontracted the inspections for my personal property claims and the building damage claims!!! Thank goodness for Carmen, who is trying to assist in the process..."3. Where Is UniGroup Worldwide International Movers?
UniGroup Worldwide International Movers is at 4022 Patriot Hwy, Stafford, VA 22554. Just use the map above to locate the fastest way to get there. If you are planning to move to a new home, you may find the top-notch home mover with NearbyMovers.4. What Are the Opening Hours of UniGroup Worldwide International Movers?
The operating hours of UniGroup Worldwide International Movers are mentioned below:
"- Saturday: Closed
- Monday: 8AM–5PM
- Tuesday: 8AM–5PM
- Wednesday: 8AM–5PM
- Thursday: 8AM–5PM
- Friday: 8AM–5PM
- Sunday: Closed
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