UniRelo
Center, Fremont, CA

UniRelo Reviews

3.9 stars based on 99 reviews

Featured Comments:

• S

  Sampada Jainapur

  5.0

  We had a wonderful experience at Unirelo from start to finish and would highly recommend the company. Usha ji, it was a pleasure to know you and interact with you. Your friendly and extremely helpful nature helped us solve many of our queries all throughout. Your patience and thorough knowledge about the entire process is truly commendable. Thank you so much for such an awesome experience! The packing team were very professional and did a fantastic job! Shankar, we had a an excellent experience speaking and working with you. We are very happy about the smooth execution of the process lead by you in Bengaluru. You not only helped us understand how the system works but also gave us courage when we were anxious during the last step. Totally appreciate your helpful and kind nature. Thank you so much. Last but not the least, we are happy with the team lead by Manoj who delivered our shipment safely. They were very professional, friendly, and super helpful. Hats off to your hard working team. Thanks again Unirelo - Usha ji, Packing team, Shankar, Manoj and team.

• M

  Mayank Choudhary

  5.0

  Based on my friend's recommendation, I have booked UniRelo for moving my 22 boxes from US to India. We have opted for self-packing the boxes as we had some delicate stuff and we want to be double sure that we pack it right. As recommended by UniRelo, we got the 24 x 18 x 18 boxes from Lowe's which were double walled. After updating our initial requirements on the website, we received a quote and after some refinement of requirements (number of exact boxes and size), we got a final quote. We did all our packing and on the scheduled date, the boxes were picked up from my US home. We were in constant touch with the UniRelo team and none of our mails went unanswered for more than a day. Once the boxes were loaded, we were given a tracking number of shipment/Ocean carrier. The Texas port to Chennai port took us around 65 days which was on expected lines. Then the boxes were moved to Bangalore ICD Customs and once cleared, we received the boxes at my home. Once the boxes are about to reach Chennai port, the team at Bangalore will get in touch with you and send you all the detailed requirements with respect to documents as well as passport (for Transfer of Residence benefit). I have sent my passport by BlueDart and the best thing was that it was returned to me in double packed envelope via BlueDart. I liked the way my important travel document was taken care of. We are very happy with the whole experience as all boxes came intact and even after 4+ months of travel, their condition was pretty good. We would strongly suggest to keep asking all your doubts with the UniRelo team as regards what can be kept inside boxes and what can't be. This will help is avoiding unwanted issues at Customs as they go by rules. Overall, I would definitely recommend UniRelo for having a very tension free experience and especially their customer care. I know we must have asked a lot of questions but the team was always willing to guide us at US as well as India.

• V

  Vani

  5.0

  I used Unirelo to relocate from USA to India during pandemic. There were multiple teams within them co-ordinating for the transfer as a whole but the communication was seamless. Right from the person who booked the transfer until the person delivered the shipment, it was a seamless coordination and the communication was on time and their support team is very responsive. Don't expect update every week, but once the shipment starts and reaches the port, at every major point, the communication is clear and the people delivering the goods were also professional and things came in good shape.

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