UPS Customer Center
Eichner, Ketchikan, AK

UPS Customer Center Reviews

2.1 stars based on 17 reviews

Featured Comments:

• D

  Dorene Chartier

  1.0

  We have had HORRIBLE issues between Amazon, UPS and the post office this summer. I have now had 9 packages returned to Amazon with most recent 4 saying I refused them. Its an issue somewhere between PO:UPS:Amazon and I cannot call them to ask them to hold at their facility because they don’t answer the phone and the facility is always closed so there is no way to get help for all my items in transit. Post Office says the labels are missing unit number and Amazon says labels are correct. The only one in the middle is UPS and they are not available. 😢

• A

  Allison Nicole

  1.0

  If i could put 0 stars i would. absolutely awful. the driver couldn't find my house and then all of a sudden my package was delivered the next day except it wasn't. if i could pick which carrier to chose it would be FED EX every time. what a joke. make living here in ketchikan awful when people cant do their job correctly. If you don't know your way around this town DON'T WORK AS A DELIVERY DRIVER. not that hard, common sense actually. go back to school

• C

  Curtis Greif

  1.0

  I would never recommend use for shipping ever

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  Response from the owner

  We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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