UPS Freight
Holloway, Port Allen, LA

UPS Freight Reviews

3.9 stars based on 16 reviews

Featured Comments:

• J

  Jerardus Kersbergen

  1.0

  Part of shipment 1 box was broke open and missing parts, freight was damaged as if not treated with any sense of care

• S

  Steven Laborde

  1.0

  Received a call from UPS Freight - Port Allen, LA on Monday to ask receiving times. I explained I can receive freight Monday-Thursday 6am - 3pm Central time. OK, your 2 pallets will be there tomorrow. Waited on Tuesday until 3:30, no delivery. Called and was told it is on the truck for delivery. I had just spoken with this lady the day before and she said she knew the delivery schedule, but they were having issues. I told her a call would have been nice but she said nothing. I explained there was no one at the warehouse to accept and she said she would try to get the freight out on Wednesday. At 1pm on Wednesday, I called UPS Freight-P.A., LA and was told the freight is not on the truck for delivery. She then said it would be on Thursday truck for delivery. I have called 33 times today to speak with a live person regarding my freight, but only get a recording, saying if you would like to speak to a rep. regarding your freight, please dial 3. I have worn off the 3 button on my cell. UPS Freight Port Allen, LA has NO CUSTOMER SERVICE. I only wish I could rate them lower than one star.

• R

  Rusty Phillips

  5.0

  Our UPS LTL driver and Ashley are always helpful. I contacted Ashely about a missing pallet, she was able to locate it, and called me back with the expected delivery date. I appreciate her taking the time to call and let us know.

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