We Move U
River, Hawthorne, NY

We Move U Reviews

1.7 stars based on 15 reviews

Featured Comments:

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  Silvya Caroline

  1.0

  The truck driver called me asking if he could anticipate the schedule. I said yes and then he wanted to charge me an extra fee because the boxes were not all at the door outside the building. I explained that it was because they arrived earlier. Then they told me they would charge for my couch and the my bed box, because they weren’t in the contract. I showed the e-mail that I sent for the company for him to check, and all the furniture that I had were at the contract. even so the company wanted to charge me another thousand dollars extra for my couch. I had to throw away the couch and box frame. The furniture arrived on the date, they were all broken, the boxes were all wrinkled and torn. It was and is being the worst experience of my family. The manager doesn’t answer my calls, my emails... I didn’t have any answer.

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  Sarah D Pittocco

  1.0

  Beware. It has been 3 weeks since we have moved. This company not only changed the delivery time and day of our items three times but we are currently missing 8 boxes and 5 pieces of furniture. This company has made no effort to return our lost/stolen items nor have they given a clear reason of why or solution to this huge HUGE mistake on their part. We moved 6 hours away with a baby. Trust me. We are devastated. These items do not have a $$$ equivalent. These are memories. Do not use this moving company. They don’t care about negative reviews, legal action, nothing. I will update if the company decides to fix these MAJOR issues. So far. Nothing. They have even started not answering our calls. We have filed a formal complaint with the BBB.

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  Tim Mosca

  1.0

  You will pay more than they quoted. Just remember this post when you book with them and it happens to you. This company is HORRIBLE. We were moving from CT to TX. They quoted us X amount. Didnt say anything about wrapping the couch and or boxing the TVs, they said it would all be taken care of when movers showed up. We were supposed have our stuff picked up Apr 27th. The company called at 3 and said they were 3 hours behind and wouldnt be there til 6-7ish. We said ok. They called at 6:30 and said they would not be at our house til 9ish. We scheduled pick up following morning at 730. They did not show up til 8am, in a rented moving truck with someone else's log. We went over the check list and had a discrepancy because again our tvs were not boxed and or couches/beds wrapped. They quoted us another $500-$600 to take care of it all. We said how about we do it ourselves cause itll cost $100, issues started. We tried to call the sales man that been handling our move and he was GHOST. The moves said they got a call from "headquarters" and were told to leave and not return. It got so bad, we ended up calling out lawyer to try and get our $1,000 deposite back. When our lawyer finally spoke with, i think his name was Bob, he stated he was "Leaving the country on Monday" and wouldnt be available to speak anymore. This "company"is a dam joke.

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