Wildcat Moving & Labor
Water, Tucson, AZ

Wildcat Moving & Labor Reviews

3.8 stars based on 19 reviews

Featured Comments:

• J

  James Reed

  5.0

  Josh is the owner of Wildcat moving and labor and he was extremely professional and communicated very well before we unloaded from our cross country move back to our hometown of Tucson. Josh brought Aaron and Ernie with him to assist and they all took great care of our valuables. I’m retired military and have made at least a dozen moves and this was the best unloading experience which included a challenging and very heavy gunsafe. Josh and the guys made it look easy. I highly recommend Wildcat Moving and Labor. Cannot say enough great things about them. Thank you, Jim LTC (Ret).

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  Timothy McCord

  1.0

  I would never recommend this company to anyone due to their unprofessionalism and all around poor experience. We hired them through hire4helper because of their good reviews. We had a 3 bedroom, 2 bathroom ground level apartment. We had actually moved many of our belongings over the summer for my wife/son to be closer to family during COVID, so we had significantly less furniture/boxes. However, we did have a couple of larger, cumbersome items including an oversized sectional and a gel king bed that had to be packed in on a flat surface. All the movers estimated 2 hours with 2 movers for the move, which aligns with our previous moving experiences. After the movers arrived, we discussed how best to pack the truck for the mattress to lay flat and I suggested that we pack the truck three boxes high to start. However, the lead mover decided to pack the boxes two high. After packing most of the boxes, we went to move my mattress. The two movers were unable to do this, so I had to help. I would like to note here that while the mattress is heavy, all of our previous movers have managed to do this independently (again 2 movers) including up or down stairs at one of our prior residences. The mattress was placed on top of the boxes, but there was a problem. The boxes ended up taking up too much space for our couch to fit, so they had to be rearranged. This was at the 1.5-hour mark, so it was evident that the job was going to take more than 2 hours regardless of the need to rearrange the boxes. The job took from 1:45 pm to about 5:00pm and the boxes only took about 20 minutes to rearrange. Note, this was also with my help for the duration after moving the mattress. Before having to rearrange the boxes, the lead mover was frustrated and cussing. In his frustration, he ended up dropping my $600 night stand from the dolly off the top of the loading dock. I witnessed it fall as was walking back from my apartment. However, the mover did not mention anything about my nightstand, he just packed it in and continued to move stuff. I was disappointed the mover wasn’t going to tell me what happened or apologize. I was also surprised that the job took much longer than the 2 hours estimated for our size home. I understand this can happen, but I have never had a similar experience and was genuinely surprised as much of our belongings had already been moved (estimating at least a third). After the truck was full, I discussed with the lead mover that I had witnessed him drop my nightstand and he proceeded to tell me that he would pay me the value of the nightstand. During this discussion, he implied that he would rather be out the money than have a bad review. This does make me question the validity of their reviews, which is what we based our decision to hire them on. While he spoke to my wife, he also proceeded to blame me for all of the delays with the move. With our past moving experiences, I’ve never felt that I needed to step in. I stood back and the movers packed or unpacked the truck beautifully. In fact, I’ve never had a bad experience with movers before today. I’ve also never had furniture so significantly damaged in the process. I understand things happen and furniture can shift, so we expect that some degree of damage might occur. However, this was a nightstand dropped out of a truck and then the mover hoping I didn’t see what had happened. It felt dishonest. I ended up calling the lead mover again the next day to follow up and he confirmed that he would reimburse me for the damages. Since then I have not had any communication returned or received any compensation despite attempts to contact his boss Joshua Falzone. Overall, this is the worst moving experience I have ever had and I have had several in state and cross country moves over the last 12 years. They could have just been having a bad day, but based on our experience, I would never recommend them and would suggest that you are diligent about documenting everything so that you don’t end up in a similar situation.

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  Response from the owner

  For our future customers, this review is somewhat false. We did damage his night stand and offered to pay and remove an hour from his bill. This customers apartment was far from the moving truck resulting in a long carry. Which will always add extra time. We here at Wildcat Moving apologize for bad experience. We strive at excellence at every job. However, we cant win them all. Also this customer insisted on how we packed the truck and micro managed from the very start. All reviews on Hireahelper.com AMD movinghelp.com are verified customers. The remaining reviews on our sites from customers will speak from themselves.

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  Julianne Carmona

  5.0

  The two gentlemen I had the pleasure of working with were very considerate and prompt. They kept me updated with their arrival time and got straight to work when they arrived. They took great care of all of my belonging. Would definitely use them again.

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