Williamsport Moving Co.
Wahoo, Williamsport, PA

Williamsport Moving Co. Reviews

3.6 stars based on 21 reviews

Featured Comments:

• b

  brett shaw

  5.0

  This review is a couple weeks past due. I have never had to use a moving service before, but this company met and exceeded every expectation I had. Showed up on time/early for a walk through and jumped right to work. The 3 guys that showed up were the perfect mix of professional and polite. Completed the job in under the quoted time. We bought lunch, tipped and I still feel like it wasn't enough. Highly recommended.

• C

  Carmela Denicola

  1.0

  Moved fromState College Pennsylvania to coconut creek Florida. Upon unpacking my items I found 5 items that were broken and not replaceable. I watched them drop boxes in front of my door. For months and months of calling and filling out the proper forms and getting the run around, they came back and said they weren't responsible. Very unprofessional company and incompetent people. Would never use a company from a small town again.

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  Response from the owner

  Carmela I am sorry for the damage that occurred. When the Allied Van Lines driver delivered to your residence in FL, since you saw them drop the boxes did you make a note on the delivery paperwork regarding possible damage? If so I believe you will be covered. This is the first I am hearing about this. I am replying as the small town mover who cares. Allied Van Lines is one the top three moving companies in the United States. I will see what I can find out tomorrow. Again, sorry for the damage that occurred.

• h

  hex girl

  1.0

  From the beginning, I had a bad feeling about using this company. The very first call I made to Jack McKernan -- the President and General Manager of WMC -- was lackluster all around. His tone of voice suggested he would rather walk into traffic than speak to me, and it did not improve over the consecutive phone conversations we shared. We scheduled a visit with him so he could quote us for the quick move from our house to a storage unit. He arrived on time, but when I exited my home and said 'good morning, Jack!' all I received was a flat stare in response. He once again gave the very distinct impression that he did not want to be there. My overall impression of this company is that they do not want business, but we'll get to that shortly. Before he even entered my home, I warned him that it was in a state of disarray due to being in the middle of packing. Again, he said absolutely nothing. By now, everything was already uncomfortable and awkward, so I tried my best to explain what was being stored as succinctly as possible -- at that point I just wanted him out of my house -- and the visit ended. Later that afternoon, Jack called me back to report that "we can't do your job, we just have so much business right now and unless an extreme clean up happens on your part, my guys will just get in the truck and go home when they show up." Honestly, it was no skin off my back because I had already decided to get an estimate and had done a tour with another moving company earlier on simply because of Jack's singularly awful customer service. So, to paraphrase: 1.) Truly horrific customer service. I sincerely hope Jack doesn't speak to all of his customers in the same way he spoke to me. 2.) Total lack of regard for anything I said about how our packing process was going. His lack of simple logic lead to him losing out on my business and this negative review. 3.) Honestly, I'm not sure he heard a thing I said to him the entire time other than the address. He simply refused to engage with me on a basic human level. I should have gone with my gut instinct and not wasted my time, or Jack's time, and you should too, because Jack will definitely make you feel like you're wasting his time. Do not use Williamsport Moving Company. Find someone else with better people skills and better understanding of how the moving process looks in various stages.

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  Response from the owner

  Williamsport Moving did not provide any service for this person. In my 40+ years of working in this business I have only refused three moves. This was the 3rd. I took the time to go to the house. Lack of interaction was because I was stunned to see such a mess. Enough said!

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