Movers

Willis Permian Movers, Inc.
Cliff, Marble Falls, TX

1.0
(1)Check map
  • Phone:
  • +1 830-693-6683
  • Website:
  • http://www.americanpridemoving.com/
  • Address:
  • 309 Cliff Cir, Marble Falls, TX 78654
  • Hours:
  • ThursdayOpen 24 hours
  • OPEN NOW
  • Reviews
  • Map

Willis Permian Movers, Inc. Reviews

1 stars based on 1 reviews

Featured Comments:

  • B

    Bryan Rivera

    1.0

    Move Date: April 29th, 2021 (PLEASE READ!) I’ve always dreaded moving, as I feel most people do because of the packing and moving of belongings entirely from one place to another. We moved from our apartment at Panther Hollow Apartments in Marble Falls today. Moving has become almost a habit the past few years, moving from one city to another, from house to house. We have been happy and satisfied with the service we would get from Einstein Moving Company being that they serve the city of Austin. But this move was going to be a little different being that we were going to be in the hill country moving towards Dripping Springs. We were in the midst of hiring Einstein Moving Company once again until we came across Willis Permian, who received great reviews on Google. So I decided to give them a try. Fast forward to today, Thursday, April 29th, 2021, we made the move and have instructed the team to please stop at a storage in Buchanan Dam to pick up our appliances, thinking this was the most logical move as they would have to stop by Marble Falls to pick up our items and then to Dripping Springs. When it was confirmed a day before, the clerk did not know that the first stop would be the storage, so I had to reiterate the purpose of that first pick up. The movers called like they said they would to inform that they were headed to the first location around 11:20 am according to my phone. They called again at about 12:40 pm asking where my husband was, as they were suppose to meet at the storage location, only to find out they went to the wrong place even after giving them the correct address. (Strike one) When the movers met my husband at the storage locale where the appliances sat, about 10-15 minutes in of their arrival, one of the movers asked if we knew anything about tipping movers. (TIPPING— BEFORE WE COULD EVEN ASSESS THEIR SERVICE!!!) That was strike two. Fast forward to meet them at the apartment, I checked on my husband as I have had a bad feeling since the move began, as they have started on the wrong foot. He called me on their way out of the apartment letting me know some things that happened with the movers. He informed me that the movers were very ill prepared. Culturally, we spend days inside our home with not having our shoes on that goes outdoors. When asked if they can wear booties to cover their shoes, the movers suggested that had to be requested beforehand. Unlike, Einstein Moving Company, they were always prepared for any situations because it is also a liability issue on our end to have stained or damaged carpets in the apartment. They also suggested that our TVs could not be brought over to the new location because they, too, were not requested. I was not asked about this nor was I asked to take a video or picture of our place upon setting the move with Willis Permian. I had called the manager, Tucker, to explain to him the poor quality of service we have been experiencing and he suggested that this does not happen on a typical day. With all of these issues it is hard to believe this statement, knowing that they go through weekly training to provide quality customer service. He suggested he would call Sam and the other movers to let them know they can take the TVs and they would be careful with them. Sam then goes to my husband and tell him that I had informed Tucker, manager of Willis Permian, that the TVs were 36” when I clearly did not mention size with Tucker and that they were misinformed. (Strike 3-4) One of the movers during the time he was asked if he could please take his shoes off or replace them with booties, said “I can’t take this,” and walks out of the apartment. (Unprofessional- Strike 5) They get to the final destination in Dripping Springs and I catch Sam telling my husband that I had apparently informed one of the clerks, Natalie or Shannon, that I had suggested that the appliances were not in boxes when I sure we’ll know that they are because they were purchases brand new and delivered to the storage a year ago. Where has customer service gone nowadays?!

Map & DirectionsDirections

Current Hours
OPEN NOW
  • Thursday :Open 24 hours
  • Friday :Open 24 hours
  • Saturday :Open 24 hours
  • Sunday :Open 24 hours
  • Monday :Open 24 hours
  • Tuesday :Open 24 hours
  • Wednesday :Open 24 hours

Nearby Moving Companies in Marble Falls

FAQs

  • 1. How Can I Get in Touch With Willis Permian Movers, Inc.?

    You may reach them at this phone number +1 830-693-6683. You can also visit their website to find email contact info.
  • 2. How Do Others Think About Willis Permian Movers, Inc.?

    See one of the featured comments on this moving company below.
    "Move Date: April 29th, 2021 (PLEASE READ!) I’ve always dreaded moving, as I feel most people do because of the packing and moving of belongings entirely from one place to another. We moved from our apartment at Panther Hollow Apartments in Marble Falls today. Moving has become almost a habit the past few years, moving from one city to another, from house to house. We have been happy and satisfied with the service we would get from Einstein Moving Company being that they serve the city of Austin. But this move was going to be a little different being that we were going to be in the hill country moving towards Dripping Springs. We were in the midst of hiring Einstein Moving Company once again until we came across Willis Permian, who received great reviews on Google. So I decided to give them a try. Fast forward to today, Thursday, April 29th, 2021, we made the move and have instructed the team to please stop at a storage in Buchanan Dam to pick up our appliances, thinking this was the most logical move as they would have to stop by Marble Falls to pick up our items and then to Dripping Springs. When it was confirmed a day before, the clerk did not know that the first stop would be the storage, so I had to reiterate the purpose of that first pick up. The movers called like they said they would to inform that they were headed to the first location around 11:20 am according to my phone. They called again at about 12:40 pm asking where my husband was, as they were suppose to meet at the storage location, only to find out they went to the wrong place even after giving them the correct address. (Strike one) When the movers met my husband at the storage locale where the appliances sat, about 10-15 minutes in of their arrival, one of the movers asked if we knew anything about tipping movers. (TIPPING— BEFORE WE COULD EVEN ASSESS THEIR SERVICE!!!) That was strike two. Fast forward to meet them at the apartment, I checked on my husband as I have had a bad feeling since the move began, as they have started on the wrong foot. He called me on their way out of the apartment letting me know some things that happened with the movers. He informed me that the movers were very ill prepared. Culturally, we spend days inside our home with not having our shoes on that goes outdoors. When asked if they can wear booties to cover their shoes, the movers suggested that had to be requested beforehand. Unlike, Einstein Moving Company, they were always prepared for any situations because it is also a liability issue on our end to have stained or damaged carpets in the apartment. They also suggested that our TVs could not be brought over to the new location because they, too, were not requested. I was not asked about this nor was I asked to take a video or picture of our place upon setting the move with Willis Permian. I had called the manager, Tucker, to explain to him the poor quality of service we have been experiencing and he suggested that this does not happen on a typical day. With all of these issues it is hard to believe this statement, knowing that they go through weekly training to provide quality customer service. He suggested he would call Sam and the other movers to let them know they can take the TVs and they would be careful with them. Sam then goes to my husband and tell him that I had informed Tucker, manager of Willis Permian, that the TVs were 36” when I clearly did not mention size with Tucker and that they were misinformed. (Strike 3-4) One of the movers during the time he was asked if he could please take his shoes off or replace them with booties, said “I can’t take this,” and walks out of the apartment. (Unprofessional- Strike 5) They get to the final destination in Dripping Springs and I catch Sam telling my husband that I had apparently informed one of the clerks, Natalie or Shannon, that I had suggested that the appliances were not in boxes when I sure we’ll know that they are because they were purchases brand new and delivered to the storage a year ago. Where has customer service gone nowadays?!"
  • 3. What Is the Location Information of Willis Permian Movers, Inc.?

    Willis Permian Movers, Inc. is at 309 Cliff Cir, Marble Falls, TX 78654. You can check the map above to find the quickest route. If you want to move to another city, you may find the best long-distance moving company from NearbyMovers.
  • 4. What Are the Hours of Operation For Willis Permian Movers, Inc.?

    The business hours of Willis Permian Movers, Inc. are listed below:
    "
    • Thursday: Open 24 hours
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
    "
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