Woodlands Moving and Storage
Robinson, Conroe, TX
- +1 281-853-8858
- 28100 Robinson Rd Suite C, Conroe, TX 77385
Woodlands Moving and Storage Reviews
4.1 stars based on 57 reviews
LOVE THESE GUYS!!!!! I’ve used them 3 times. Two local moves, and also a Dallas to Houston move. They get it done quick! The owner, Jason, is a local native and relies on reputation and word of mouth. Rates are more than fair bc he’s not paying for a bunch of big advertising. He supports local business and knows somebody for anything you need. During one of my moves, I needed a washer/dryer but didn’t want to pay big ticket price, the owner even found a set for me from a different move where the people didn’t need theirs anymore. Still using it to this day as I type this. If you’re looking for great rates and a job done right... you’ve landed in the right place.
Matthew and Shannon Perkins
I wish I didn’t have to write this review, but I do. I have used Woodlands Moving for the past 10 years. Every previous move was great, but our last move in April was AWFUL. It was unlike any other experience with Woodlands Moving. Here are some of my concerns: NONE of the furniture was wrapped in plastic or blankets. The couch cushions were thrown loose into the dirty moving truck and onto our front lawn then only to be carried against the body of VERY sweaty men. Our 65” 4K television has a thumb print in the screen which created a vertical line down the screen. The movers dragged instead of lifted our furniture on our upstairs wood floor leaving scratches everywhere. The movers lifted our bedroom dressers from the top lip causing the top to become detached. The movers told me that happens when you have cheap furniture. Our dining room table (without being covered in plastic or blankets) was placed upside down in the truck and slid around causing thousands of scratches. Our filing cabinet was turned upside down causing all of the papers in the files to dump out. We had to take the back off of the cabinet to even open the drawers. I will never be able to organize the files. I first reached out to Woodlands Moving only about my television. They only offered me $200 for $4,000 television. Being shocked by this compensation, I emailed Woodlands Moving my other concerns and to speak with the owner. The office’s response was to fill out more claim forms. I asked to speak to the owner first. It took weeks for someone to call me. After finally speaking with Jason Adams, he told me to fill out more claim forms. I told him that I didn’t think filing out claim forms was the right avenue for my concerns. He also explained that they normally compensate for damaged furniture by going on Craigslist and finding a comparable furniture item and then compensating the owner accordingly. I told them that would be unacceptable. My table was brand new and was damaged because his movers didn’t take steps that every other mover would have. Furthermore, all of my concerns were not the result of accidents. They were because his movers were careless, lazy, or not properly trained. I included photos of the damages.
HORRIBLE SERVICE! Do not use them!!! very unprofessional. we moved 2 minutes away from our home to a new house, very expensive service for all the damage that they did. The brand new bunk bed from Pottery Barn, completely damaged, all these frames broken in several pieces. Antique furniture was not protected and I had to tell them several times to cover chairs and more pieces of furniture. They did not care about anything, I had to ask them to wear cover shoes because they did not cover the stairs and now I have stains on my new carpet. I saw one of the workers, sat down on the glider chair (in the baby's nursery) and I had to remove the stains! It is unbelievable that new carpet was dirty, new walls damaged and chipped, furniture ruined... If I paid so much for a service, they should know how to do their job properly, and it was a disaster. Most of the boxes, especially heavy boxes, were left in the garage, and my husband and I have to put them in the right rooms later.... I have moved several times in the last 10 years, and this has been the worse company.
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