AAction Movers
36th, Minot, ND

AAction Movers Reviews

3.9 stars based on 58 reviews

Featured Comments:

• S

  Stephen Smith

  1.0

  This was the worst move I've ever had in 40 years of being a dependent or active duty USAF. They used 2 pads in the entire truck. None of our brand new furniture was padded even though it was on the high value list. The warehouse manager stated they are too busy and didn't feel like going to the back of the warehouse to get furniture pads to protect the furniture I had just bought my wife. They literally had items from my garage like beat up file cabinets stacked on top of high end, American-made furniture without a stitch of padding. We started the move with 3 cribs and now have 1. The general manager stated she didn't have time to walk through the door into the warehouse to ensure her people weren't being lazy and destroying expensive furniture. Many items were lost in shipment as well. In addition, we asked them to put furniture together over and over again, and they put one bed and the dining room table together, and that's it. If you are military, I highly recommend a full PPM if you are told this company will be moving you. Get Pods or something similar and hire people to help. You can't do as bad as this crew did. I will only be doing full PPMs from here on out and don't think a mover could have done a worse job if they tried.

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  Response from the owner

  Stephen, we aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information. It’s our understanding that your move was coordinated through Suddath. They have escalated your comments to management and someone will be contacting you.

• B

  Blake

  1.0

  Absolutely terrible. The ladies who packed our items were friendly and hard working as was the driver who came and picked up our household goods, but they had no rhyme or reason to their packing. Items of all types were thrown haphazardly into boxes together, and valuables were packed in with non-valuables against what we requested - including part of our daughters' American Girl doll collections (as seen in the photos). Worst of all, our single major/main request was that our gorgeous, 8 foot long, wood dining table be handled carefully and NOT, I repeat, NOT be taken apart in any way, shape or form. I told the pre-move assessment gentleman, the three ladies who packed our goods, the driver who picked up our household goods, and the move coordinator, and guess what? Once they got to the warehouse, they took it apart to "make it easier to pack for transit". It is a custom table, and they just started unscrewing all kinds of screws and eventually ripped the top of the table off the base, which you can see from the photos. Absolutely despicable, unacceptable and horrible experience. Avoid at all costs.

• C

  Clive Delattibeaudiere

  5.0

  Today was a great day for moving. Team member's Earl and James from the Minot North Dakota branch did and excellent job. They came on time and conducted themselves in a professional manner. I wish them safe travel and hope they continue to provide excellent customer throughout their career with AAction Movers.

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  Response from the owner

  Clive, we're glad to hear everything went well and you were pleased with your move. We know that moving can be stressful and we’re glad our team could put you at ease. Thanks for the great review.

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