Access Storage
TX-279, Brownwood, TX
- Phone:
- +1 325-646-8582
- Website:
- http://move-rite.com/
- Address:
- 3109 TX-279, Brownwood, TX 76801
- Reviews
- Map
Access Storage Reviews
3.2 stars based on 6 reviews
Featured Comments:
B
Brittany Horn
1.0
0 Stars! 5 years I rented from this place. 5 years a paid my monthly dues. Yes, I may have gotten behind once or twice. I ALWAYS caught up. I held up my end of the deal. I came down last weekend to empty my unit as I now had a place for my couch and a few decorations to find the majority of my things COVERED in rat excrement. COVERED! Never in my wildest dreams did I expect to walk into that. I expected some... but COVERED. I had to throw out more than half my unit. Family heirlooms... gone. Nursery items... gone. A whole mattress and box spring set... GONE. Shelves... GONE. There were other misc items I got rid of. The most painful was my couch and my family heirlooms. I called Monday morning 10/15 to request to speak with a manager. I was told there was not one and that I could speak with the owner. I accepted and waited on a phone call. Finally I call back at 4:30 to speak with someone. The young lady on the other end of the line was very sweet and explained to me that unfortunately there was nothing they would be willing to do because it states in my contract that they are "not responsible for varmint and rodent damage." I find this VERY under-defined for the sheer fact that they have had this issue in the past in my line of units and have now been treating for mice.... I was not made aware of these issues so that I could protect my items. Nothing was offered to rectify this situation. All I asked was they pay (or at least help pay) to have my couch steam cleaned. They refused. Yes, It is in my contract that they are not responsible. However, I feel that this is poor business etiquette. What has happened to customer service? Moral of this story... DON'T RENT HERE.
W
Wanda Anderson
5.0
Best place in Brown County to store your stuff. The people are amazing and the storage rent is reasonable.
D
Derek L. Smith
5.0
This facility seems to be very new, and our Bays were spotless when we took possession of them.
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FAQs
1. What Is the Contact Information of Access Storage?
You may reach them by dialing this phone number +1 325-646-8582. You can also browse their official website to find email contact info.2. What Do People Think About Access Storage?
You can see one of the customer feedback on this mover below.
"0 Stars! 5 years I rented from this place. 5 years a paid my monthly dues. Yes, I may have gotten behind once or twice. I ALWAYS caught up. I held up my end of the deal. I came down last weekend to empty my unit as I now had a place for my couch and a few decorations to find the majority of my things COVERED in rat excrement. COVERED! Never in my wildest dreams did I expect to walk into that. I expected some... but COVERED. I had to throw out more than half my unit. Family heirlooms... gone. Nursery items... gone. A whole mattress and box spring set... GONE. Shelves... GONE. There were other misc items I got rid of. The most painful was my couch and my family heirlooms. I called Monday morning 10/15 to request to speak with a manager. I was told there was not one and that I could speak with the owner. I accepted and waited on a phone call. Finally I call back at 4:30 to speak with someone. The young lady on the other end of the line was very sweet and explained to me that unfortunately there was nothing they would be willing to do because it states in my contract that they are "not responsible for varmint and rodent damage." I find this VERY under-defined for the sheer fact that they have had this issue in the past in my line of units and have now been treating for mice.... I was not made aware of these issues so that I could protect my items. Nothing was offered to rectify this situation. All I asked was they pay (or at least help pay) to have my couch steam cleaned. They refused. Yes, It is in my contract that they are not responsible. However, I feel that this is poor business etiquette. What has happened to customer service? Moral of this story... DON'T RENT HERE."3. Where Is Access Storage?
Access Storage is at 3109 TX-279, Brownwood, TX 76801. Just use the map above to locate the quickest route. If you want to move to a new house, you may find the finest home moving services with NearbyMovers.
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