Allied Van Lines
Graham, Fairburn, GA

Allied Van Lines Reviews

3.8 stars based on 34 reviews

Featured Comments:

• A

  Aritra Manna

  1.0

  Absolute garbage avoid at all costs. My driver was very good and helpful though. The office is very unresponsive, it’s as if they don’t want to do business anymore. Avoid them at all costs. And definitely don’t get packed by them, they will rip you off.

• K

  Katrina Sanchez

  1.0

  My experience my not be your experience, but I had a very unpleasant experience with Allied Van. Kelly, the move coordinator initially was very helpful until I booked the service & provided my card #. The day of my move, when the movers arrived & they viewed our things and immediately said that the truck they brought was too small. They called Kelly, she came to see the items & advised them they can get everything in our 5000 sq ft home on the truck (25-30ft). Ultimately, they needed another truck & came back the next to finish. However, the 2nd crew(Adrian ,Eric,Steve)was lazy and did not want to dis assemble anything. They also didn’t load everything we asked them to load. They didn’t transport all of our TVs. We had 5 TVs on our inventory list and was not advised they could not transport any TVs over 65”. But, they transported 2 of 3 tvs that were over 65”. How crazy was that, and when I called Emily, the dispatcher she advised that they could not transport our 85” tv. I advised Emily that Kelly did not tell us that the movers could not transport any tv over 65. Emily did not apologize or try to make the situation right at that moment. Emily would not provide me with the #to corporate. I then asked for a supervisor, she gave me a # for Cliff. I called Cliff, no answer and he didn’t called me back after I left him a voicemail. No customer service at all. The only people that work for this company that went above and beyond was the movers. KUDOS to BE, TJ, & RICK!!!

• h

  harley lady

  5.0

  Driver,Joey was exceptional from beginning to end of move.His team, Stephen & Hosea were awesome! All were professional, courteous, timely and worked non- stop! Kelly, our moving rep was so helpful. Estimate was good & priced reasonably for the market. She went above & beyond to be sure we were happy. We moved from Atlanta to Birmingham with no problems. What a relief!! Highly recommend!!

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