Armstrong Relocation Baton Rouge
Choctaw, Baton Rouge, LA

Armstrong Relocation Baton Rouge Reviews

4.3 stars based on 28 reviews

Featured Comments:

• L

  Linda Monroe

  1.0

  A disaster! I have never filed a claim form in 40 years of moving within the US (5 times)and 2 times moving to and from Europe. My recent move in May/June 2021 by Armstrong Relocation from New Orleans, LA to Pittsburgh, PA has left me with 2 pieces of antique furniture lost ( never recovered) both of which I had owned for over 20 years, 2 Windsor chairs broken, 1marble top to antique secretary broken into 3 pieces, pieces broken off 1 antique gold-leaf mirror, a piece broken off a carved wooden wall hanging, and a leg of my English hunt table, cracked. The company has never followed up once and I have had to call the Baton Rouge office multiple times to enquire about my lost furniture. Their only response was, “ fill in the Claim Form”. I have filled in the claim form, the claims inspector has come out and I still have not heard a word from them. I can understand why Armstrong Louisiana is NOT a member of the Better Business Bureau. I would strongly advise against using this company to make your move!!

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  Response from the owner

  Linda, we are sorry to hear that your experience with Armstrong was anything less than exceptional. If you'd like to continue discussing your move with our New Orleans location please contact them at 504.617.9150.

• A

  Adam Scott

  5.0

  I brought a shipment down from Alberta Canada (residential move plus a car) in a 53’ regular dry van. The ENTIRE staff (office and moving crew) were beyond a pleasure to deal with. Not one negative thing could be said about this place! Absolute pleasure! Never In my 23 years of driving truck have I ever felt so welcome and respected ! Thank you all!

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  Response from the owner

  Thank you for taking the time to write a review of our company. Our goal is to exceed our customers’ expectations on every move, so we are glad to hear you were happy with our services. We appreciate all the kind words!

• c

  christina ocampo

  1.0

  The packing and getting everything into the truck was an easy simple process and the workers were great. But they were suppose to have our truck in Colorado and put into storage by July 8, 2020 and we get a phone call from our military coordinator on July 10th that there was an issue with the truck and it was still in Baton Rouge. Next delivery date we got for our belongings was July 14th and we get another phone call from our coordinator that there was another issue with the driver/truck. Fast forward another week for our next delivery date of July 21st we call yo confirm and again there’s another issue and cannot make the 21st delivery. But this time Armstrong says they do not have any of our belongings in their warehouse they have left their possession but our coordinator informed us it’s still in the warehouse. At this point I don’t know where our belongings are or how to figure out where they are. I would not recommend this company for a long distance move we are now on day 25 without our stuff and have no idea when we will be receiving it.

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  Response from the owner

  Christina, we’re very sorry for the delay. We know this can be frustrating, and we’re aware that your UniGroup coordination team has updated you on the location of your shipment and delivery throughout the course of this last week. Should you have any further questions or concerns regarding your shipment, please reach out directly to your UniGroup coordinator, Mary Terry.

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