Bekins Transfer & Storage
Windsor, Pottstown, PA

Bekins Transfer & Storage Reviews

3.9 stars based on 99 reviews

Featured Comments:

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  Pat Mann

  5.0

  The 3 person team sent was very professional and friendly. With 2 dropoff points they worked with us to make sure things got to where they were needed. I would definitely recommend them to friends and family when they need to move! Thank you!

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  Maureen Eliasson

  5.0

  We were extremely happy with Bekins. They were dependable and professional and couldn't have been nicer! They made a stressful situation unstressful! I would definitely use them again. Thank you to the team that moved us and unpacked us, you were awesome!

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  Jodi Rush-Goldman

  1.0

  Worst moving company I have ever worked with. Do not use Bekins! Almost every piece of furniture I have is damaged and all of my electronics are missing. I have spoken with 3 people who have not responded, nor paid me the insurance they were supposed to pay. In addition, they had the audacity to charge my credit card another $300 without my permission because they claim their staff did the paperwork wrong! Going to put a stop payment on that!

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  Response from the owner

  Jodi, I spoke with my operations department and the crew who was working with you on your move date. I understand that a TV did get mixed up and was brought back to our warehouse, but that we delivered that to you a couple days ago. The crew believes that the electronics are in the storage unit. Have you had the chance to go through that yet? We did check with you about the additional charges before we ran your card. I apologize but the crew did initially calculate the charges (which are hourly) incorrectly. In regards to the damaged furniture, I see that we sent you a claim form. Please fill it out and document the damage and our claims department will work with you on repairs or replacement - but we need the claim form filled out and sent back to get that process started. Again, I apologize that your move didn't go as smoothly as we'd all hoped. Moving can be stressful, and we do our best to keep that stress to a minimum. I'm sorry we weren't able to do that for your move. However, we're here and able to work with you to get your concerns resolved. Please call our office if you have any questions. 610-495-6200

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