Big Ben's Moving & Storage
Ventura, Woodland Hills, CA

Big Ben's Moving & Storage Reviews

1 stars based on 8 reviews

Featured Comments:

• F

  Frank Ciongoli

  1.0

  STEALING, LYING, EXPENSIVE and LATE all things to expect with Big Ben's Moving and Storage! As a past customer of Big Bens this is the most morally misguided company I've ever dealt with. Stolen items, horrible communication, changed rates and two days late for my pickup window. This company will abuse you because they know your hands are tied! Big Bens is not a full service moving company they contract out your work and you'll be dealing with headache after headache and unprofessional contractors. Big Bens can be summarized as an organization of thieves. It looks like the reviews were so bad that the company had to refresh it's google listing, but because I had such a bad experience I make sure to check back every once and a while and let consumers know that this company does nothing but make your life worse. Additionally, if google is planning on deleting this review please reach out to me and I will be happy to provide any documentation proving I was a past customer. People deserve to know what these crooks are doing.

• J

  Joanna Bean

  1.0

  It was treble experience! Movers was late and super rude. Before they even saw our stuff, they told us that we have to pay 1000$ more or they are not going to touch it! We didn’t have a choice because it was our last day to move out! We waited to get our stuff back almost one month, contact with the movers agency was terrible! The boxes arrived damage and some our furniture too. We have to pay movers extra money because they didn’t want to bring our stuff to from the track to our apartment (it was in our agreement). We sent claim with they insurance, on the form was information that we can get money back if they overcharged our moving process but it was another lie! I don’t recommend them. They offer poor service that cost us a lot of money and stress.

• E

  Elizabeth Malini

  1.0

  My previous review is missing - so they must have updated their Google account to refresh reviews. But do not use this company. They lied about not being brokers. They lost 2 of our boxes, broke numerous pieces of furniture, gave us someone else's furniture, and after applying for a reimbursement I got only 80 bucks back after a long drawn out online form asking for the original purchase receipts from the ruined items. The experience has discouraged me from ever using a moving company again.

More reviews (2)