Black Tie Moving
Crosby, Carrollton, TX

Black Tie Moving Reviews

4.5 stars based on 971 reviews

Featured Comments:

• P

  P Kalpin

  2.0

  They showed up smelling strongly of marijuana. Just grabbed stuff, not even paying attention to if items were fragile or not. Got to my new house (a 10 min drive with all boxes clearly labeled) and 2 of the guys proceeded to put boxes in the right rooms, but 2 others put boxes in random rooms (office in Master bath, Bath in office, kitchen in garage, garage in bedroom). Took us forever to find our bedding for master and the mattress was so filthy (we provided mattress bags) that we had to sleep on our couch the first night. Left guest bed not assembled at all (see pic), another frame not hooked (see pic), a dresser towards middle of room, mirror not attached to dresser, new wood floors scratched in several places, damage to furniture, and dryer vent not attached. Unfortunately, we had already tipped them before we discovered these items. No refund of any kind offered. Will NEVER use them again.

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  Response from the owner

  Good Morning, I am so sorry to hear about your negative experience with us. I am looking into this for you now and will reach out once I get more information. Thank you _____ Hi again, I followed up with our team on your move. They assured me that they spoke to you and tried to accommodate you with addition services the next day. I am sorry if this resolution did not meet your expectations! We strive for 5 star service but sometimes the unexpected happens. Thank you!

• L

  Lori Goss

  5.0

  Black Tie Moving just provided the best moving experience I have ever had. I was provided with a three man crew who were all very professional, courteous and clearly took pride in the service they were providing. They aren’t the cheapest moving company, but you get what you pay for and they go the extra mile and wrap every piece of furniture. They took much care with my belongings and I would absolutely recommend Black Tie Moving to anyone looking for a quality moving company.

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  Response from the owner

  Hi Lori, Thank you so much for taking the time to leave these kind words! We are so happy you have had a positive experience with our team. Please keep us in mind for future moves.

• B

  Becci Haas

  4.0

  I called a few moving companies and left messages re: my move, Black Tie returned my call immediately. A crew was available on my preferred moving date. They even arrived early! I wasn't ready for them. Eric was the Rockstar of the moving crew! His experience was obvious. He was very helpful in getting me organized so the crew could do my pack out efficiently. I recommend Black Tie Moving.

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  Response from the owner

  Hi Becci....We love to hear that you had such a positive experience with our team!! Please keep us in mind for future moves!

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