City Moving
Williams, San Leandro, CA

City Moving Reviews

4.1 stars based on 22 reviews

Featured Comments:

• D

  Doug Isaacson

  5.0

  Working with City Moving was a pleasant and worthwhile experience. Both the agents on the phone and the people who did the work, everyone was polite and professional I recommend them for all your moving needs.

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  Response from the owner

  Thank you Doug! Wishing you best of luck in your new home.

• L

  Lori Bofman

  5.0

  I have to say this company is the best of all the 4 moving company that I've used. As you all know, you never know who's better than the other without using them. I have moved from DC , LA and Hawaii and had used other moving companies that do not explain to you about how estimates work and makes promises on the set pricing until all of your things are on the truck or worse yet, moving my crystal chandelier and receiving the crystals broken because of the carelessness of packing. But CITY MOVERS was so detailed in explaining step by step how they can estimate as accurate as you tell them and send photos. The customer service was excellent from the beginning all the way to the end, even after my things were delivered. The delivery guys picked up and delivered with care and professionalism. They genuinely care about their customers and really follow-up from start to finish. Sophia A. was exceptionally professional and very diligent . Thank you Sophia for your patience with me. PLEASE take my advice when I say they are the best that I've used of the 4 different moving companies I used. BEWARE.... do not use UNITED MOVING CO. It's been 4 months and I have yet to receive my furniture. But, CITY MOVERS, they moved my things from LA to Hawaii in less than a month! Very, very professional, honest, response time & customer service is unbelievable. City Movers please keep up the EXCELLENT job you all are doing!

• S

  Sherry Meneley

  1.0

  I'd give no stars - but it's not an option. Do not use this company!!! Or their other company "I move happy" There has been NOTHING happy about it. This was to be a simple from from California to Oahu. The services were all prepaid. They picked up belongings in California on 5/22. That part was good and easy. BUT today is 8/7 - it's been 78 days and belongings are still not delivered to home in Oahu!!! So many calls made. Sometimes they return calls. The warehouse staff have been very rude. I'm sure they are tired of the calls asking for belongings. It's one excuse after the other. But today we discovered that they have been lying about where things are. Today we find out that belongings pretty much got lost and are still in California. It is NO fun to move and live for so long without your things. We need items delivered. We are not told.... maybe by Sept 7. We need to be reimbursed for moving cost! We need compensation for all the expenses and pain this has caused. They should offer something now and then settle once items are delivered and undamaged. This is horrible. Please do not use them.

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