Coleman American Moving Services
Range, Jessup, MD

Coleman American Moving Services Reviews

3.4 stars based on 36 reviews

Featured Comments:

• A

  Arthur Ostroff

  3.0

  Not very happy with the move overall. Furniture was taken apart and parts were thrown into various boxes and poorly marked so that beds and couches could not initially be put together when delivered out of storage. Once some parts were found, they had to send a crew 3 days later to assemble couch and three beds. It was like putting together a puzzle for the team sent as they had no idea what the end result looked like. They did a great job. After a week, still have not found parts to TV Table (legs) and the 2 metal plate that hold the mirror on to the dresser. I'm also convinced that some boxes never made it to my house as there are some things I am sure were packed but have not been seen. Several glass items did not survive the storage and move. One box was smashed and ended up containing one of the broken items. During delivery, it's impossible to check the boxes to the sheets as the boxes come in to fast. In addition, original packers used two sets of the same numbers complicating things. Overall, I expected better from Allied.

• E

  Erika Holleran

  1.0

  This is how much Coleman values it’s military families that they are hired to move. Our home goods arrived broken, beat up, and several items all together missing. Broken televisions, broken appliances, broken furniture, pieces of two bed frames missing, the one and only parts box is missing which has all the parts to assemble our beds and dining room table. Moreover we received items that weren’t ours! We sent them back but that means another family somewhere is missing their items too. So, we are in a house now with no beds or dining tables assembled, broken appliances, damaged furniture and all the company has to say is, “we will try to find the parts box.” Outrageous.

• K

  Kaila Gilbert

  2.0

  I was encouraged to send my stuff via freight, since I was moving to a one bedroom across state. This was a bad idea. Several pieces of my furniture arrived damaged/destroyed (e.g. wood shelf, accent chair, dry erase board, computer chair) . I understand there is a file claiming process, but some things are difficult to replace, so I'm not giving five stars. Sales was great and the movers were friendly, but the van both days arrived late and I ultimately didn't get a lot of clarity about arrival times/driver status etc until very late in the process, which made the move more stressful than it could have been. I will come back and adjust the review, depending on how the claims process works.

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