Direct Express Delivery
Mercer, Lexington, KY
- Phone:
- +1 859-225-7778
- Website:
- http://directexpressdelivery.com/
- Address:
- 2080 Mercer Rd, Lexington, KY 40511
- Hours:
- Thursday7AM–5:30PM
- OPEN NOW
- Reviews
- Map
Services
Direct Express Delivery Reviews
3.4 stars based on 8 reviews
Featured Comments:
N
Natosha Guthrie
1.0
Waited in queue for 10 minutes on customer service line to inquire about an order that was not delivered, as scheduled. The order was originally scheduled to be delivered 11/20, but the delivery company delayed my shipment by rescheduling for 11/25. I got a confirmation email that the shipment would be delivered 11/25 between 12:00 and 4:00. Upon telling the agent my problem, she put me on hold to contact driver and I was left on hold for 20 minutes and then hung up on. I had to call back and wait In Queue again, was put on hold once again to contact driver. Then was told the wrong phone number was listed on my contact information and the company would not be back in the area until the end of the week on 11/29. I asked if I could pick the order up myself, as the shipment had already been delayed once and I needed it before the end of the week. I was told no and that was my only option. Customer service is terrible! If I could give less stars I would.
B
Byron Simpson
5.0
Great service, on time, courteous drivers, very affordable. I had an extremely good experience and highly recommend them
J
Joseph Leach
1.0
Delivery of item. Late. 1st order service was exceptional the second one was not del as promised by the shipper and DHL Express said it would be here on July 9th 2020 ! No product ,No one will answer, with the DHL company will tell shipper not to use for my delivery again!!!!!
More reviews (2)
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FAQs
1. How to Get in Touch With Direct Express Delivery?
+1 859-225-7778 is their phone number. You can visit http://directexpressdelivery.com/ for more details about this moving service provider.2. What Do People Think Of Direct Express Delivery?
We've presented some customer reviews on it below:
"Waited in queue for 10 minutes on customer service line to inquire about an order that was not delivered, as scheduled. The order was originally scheduled to be delivered 11/20, but the delivery company delayed my shipment by rescheduling for 11/25. I got a confirmation email that the shipment would be delivered 11/25 between 12:00 and 4:00. Upon telling the agent my problem, she put me on hold to contact driver and I was left on hold for 20 minutes and then hung up on. I had to call back and wait In Queue again, was put on hold once again to contact driver. Then was told the wrong phone number was listed on my contact information and the company would not be back in the area until the end of the week on 11/29. I asked if I could pick the order up myself, as the shipment had already been delayed once and I needed it before the end of the week. I was told no and that was my only option. Customer service is terrible! If I could give less stars I would."3. Where Can I Find Out Direct Express Delivery?
Click "Directions" to get the address of this junk yard on this page. Besides, you can also get more details about all the best cross country moving companies of NearbyMovers for free.4. When Does Direct Express Delivery Open Daily?
We present open hours of Direct Express Delivery:
"- Thursday: 7AM–5:30PM
- Monday: 7AM–5:30PM
- Tuesday: 7AM–5:30PM
- Wednesday: 7AM–5:30PM
- Friday: 7AM–5:30PM
- Saturday: Closed
- Sunday: Closed
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