Estes Express Lines
35th, Charleston, WV

Estes Express Lines Reviews

4.3 stars based on 30 reviews

Featured Comments:

• M

  Marilyn Wolfingbarger

  5.0

  Driver was able to maneuver a large truck into my rural area. He unloaded 2 large heavy pallets by himself and had to back his large truck out of the hollow for probably at least 1/4 mile. He called before the delivery and was friendly and efficient. Definitely recommend Estes. They have trained and reliable drivers.

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  Response from the owner

  Marilyn, Thank you for the wonderful review! We’re happy your shipping experience went so smoothly. We love being able to provide great service to amazing customers like you. Thanks again!

• J

  James Malone

  5.0

  I have had good experience with Estes. They have really done a good job of helping us with our freight. Their team has been very timely in their responses and they have done a really good job helping us ship large freight across the country. Michelle Adkins and Christopher Miller have been great to work with. The rates could always be better but that is the same with any carrier. Their customer service has been what continues to bring us back to using them.

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  Response from the owner

  James, thank you so much for taking the time to leave a review of your experience. We love to hear from our happy customers, and will definitely be sure to pass this on so Michelle, Christopher and the rest of the team are recognized. Have a great day!

• S

  Susan Stoddard

  5.0

  I was a little nervous when my brother, who is 3000 miles away, let me know he was shipping some of our deceased parents "stuff" to me. I was mostly afraid that it would get dumped on my front lawn and I would have to find someone to help me. Turns out, Jake was all I needed. He did look a little (I thought) askance about our steep driveway, but he just took a breath and manhandled those crates into position and even suggested places to place each one so I would have easy access as I spend the next several months going through them. He was nothing but kind and helpful and the whole process was effortless, although to be fair, my brother did the arranging and paying end of things. Thank you for making what could have been a nightmare into a worry-free experience. Thank you to the office staff. Thank you Jake Susan

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  Response from the owner

  Susan, we're so sorry for your loss. Thank you so much for the positive rating and for taking the time to post.

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