FedEx Freight
Godwin, Manassas, VA

FedEx Freight Reviews

3.4 stars based on 30 reviews

Featured Comments:

• E

  Evan Lyons

  1.0

  damage freight, deny claims and stuck us with double shipping costs. these guy's policy to to fight the shipper on everything. go with a smaller company who has real service. we deal with many freight lines, and Fed Ex is very poor with transport times and communication

• R

  Robert Boham

  1.0

  Wish I could give them a zero. Most unprofessional FEDEX terminal I have ever worked with. They scheduled a delivery and no-showed. I called the terminal and they said they would deliver the next day. Delivery driver called to tell me he was outside my house with my delivery, but he wasn't. 5 minutes later he calls me back to tell me he had the wrong number he is at a different house. No showed again. Called the terminal the next day and they claim to have lost a 1000lb package of 8ft steel poles (not a small package). Waited 24 hours called again, desk person refused to give me his name and stated "if you want to know my name why don't you come out here and get it, I'll be here all day" Asked for Manager wasn't in. Have called 4 times and asked for manager (Jim Russ). Seems to never be in, have left him multiple messages; has not returned any calls. Employees claim they are independent of FEDEX and not owned or operated by FEDEX..... interesting, Absolute worst FEDEX Freight experience ever!!!! Read other reviews I am not the only unhappy customer. FEDEX needs to investigate this terminal.

• M

  Mommy Woods

  1.0

  They horrible! They cannot full filled they scheduled delivery when scheduled! They always delay my packages delivery. They making bunch of excuses that we not home and lying that also they left a ticket note but I never seen one . They are horrible on customer service and bunch of lier and lazy workers. They never on time on their schedule of delivery! You wait all they long for them and cannot go anywhere and at end of the night , they said cannot make anymore delivery and my status delivery to pending. You should’ve just closed your business because you don’t know what you doing ? I wish my stuff never ship to fedEX Freight . They always cost lots of delays and problems when you need your packages to be delivered. Bad ! Bad !

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