J G Moving Co
Georgia, Detroit, MI

J G Moving Co Reviews

3.4 stars based on 40 reviews

Featured Comments:

• S

  Susan Serafini

  1.0

  Didn't show up on day scheduled. Showed up very late next day. Only sent 2 men when I asked for 3. Truck too small had to come back next day. Broken glass in curio cabinet, broken end table, broken legs on 2 recliners and multiple chips in almost all wood furniture pieces. New mattresses got filthy! The two movers worked their their butts off and the 3rd one they sent the next day did too. I will never use them again. Not the same as when John, the father owned the company. Sorry to give a bad rating, but I wouldn't want anyone to go thru what we did.

• K

  Kyra Stallworth

  5.0

  The owner did a great job working with me because I changed my date/ time of move multi times however he was super understanding. He junked my things on the first move, and completed the job. I was getting a third party to pay and he was working with me to get all the require documents. I didn't have no way to get my U-Haul and offered to give me a ride. The next two moves John sent two guys they were professional but understanding, I was late but they still completed the job and didn't give me a hard time. I also asked for him to drive my U-Haul back to the place and he safety drove it back which was a big help.

• D

  Daryl Robbins

  1.0

  ZERO STARS (but that wasn’t an option)! Our experience with J and G Moving Company was terrible. They were scheduled here at 10:30 a.m., and after calling them multiple times, they finally arrived at 7:00 p.m. The men who came had no idea what they were moving and did not have the tools needed to move the treadmill. (When I booked the appointment, I told the secretary everything we needed moved.) The men spent time on the phone arguing with their boss about whether they should go get the tools or leave. They opted to leave. While they were here, one of the men asked to use our restroom, and he urinated all over the toilet seat and the floor. The other man kept telling me how hard our move was and how tired he was. (We had them move five items from the inside of the house to the garage.) They scuffed our walls terribly, left dirty handprints on the walls, got paint on our furniture that will not come out, and gouged pieces out of several walls and door trim. (There were wood pieces from door trim all over my son’s room.) They said they would return the next day to do the treadmill. Two men returned the next day to complete the move, but arrived three hours late. Again, there was no knowledge of how to move a treadmill, the only remaining item in the move. They tried to borrow our tools because they didn’t have everything they needed, and then they left to go purchase the tools they needed and returned with snacks. Then they left AGAIN because they purchased the wrong tools the first time. When they were done moving the treadmill, it did not work, and they could not find the screws to put part of it back together. They seemed annoyed that we wanted all of the pieces back in place and that we wanted our treadmill to work properly. Then they told me that they like to receive tips. What?!? I have moved many times, and this was the absolute worst experience I have ever had. DO NOT use this company for your move. They are unreliable, unprofessional, and do not have the skills to handle moving anything large. This is the first review I’ve ever posted about anything online, but I don’t want others to deal with these frustrations and pay for bad service.

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