Jenkins & Key Moving & Storage, Inc.
Carroll, Urbana, IL

Jenkins & Key Moving & Storage, Inc. Reviews

3.8 stars based on 6 reviews

Featured Comments:

• Z

  Zaria Bridges

  1.0

  Hi I was informed today that I was put on your no move list. I’m not sure why I was put on the no move list. They moved me in January where paid fully for service. I paid over $1400 in cash. Mover forgot the tv which was part of the move complained about get the 75 inch which he had to because we had no way of moving the whole point of hiring a movie company. I totally apologize for whatever the issue is but I feel like this could have been handled in a professional manner. If you had a issue at least let the customer know they should not have to find out from there sister who was a new customer. I have referred 3 people since my move and will be reaching out to them to let them know about this. As well I will be contacting the attorney generals office and BBB to file a compliant. I feel totally discriminated against .

• S

  Suresh Kumar

  5.0

  Bob and his team was very professional. They were very kind and coperatived. Helped us in moving from champaign to Minneapolis. Highly recommend!

• C

  Carol Miller

  2.0

  We have had four interstate moves in the last 10 years. Jenkins and Key is, by far, the worst experience we've ever had. The workers were the slowest we've ever had, taking, at least, twice as long to load and unload than any other move. The owner called to get payment six times before they even finished unloading. They seemed inexperienced in protecting furniture and properly setting up appliances/furniture after unloading. I was guaranteed by owner that the final cost would NOT be over the estimate; it was and I wasn't able to dispute the overcharge because he had already gotten payment from our company (the six calls harassing our employer). The owner called our employer the day after the move hoping "we" were happy and they'd be considered in the future. No call to us, the actual customer because they knew they had done a very bad job. The actual workers were very nice and tried their best; management was bad.

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