Move It Self Storage
Getwell, Memphis, TN

Move It Self Storage Reviews

4.5 stars based on 123 reviews

Featured Comments:

• D

  Dan

  1.0

  Had the worse experience ever, I was falsely accused and kick out of the place... They changed your monthlys payment whenever they want or at least me. They worse part is to see how homeless people leaving there and they know about it... I told them many times and the people double in number in the units... they told me about me having wood sitting by my truck while this trucking company have totes all over the area... People fixing cars and doing labor work there... Manager knows about this because they do it on daylight and they have see them... But no, the issue was only with me, I spoke to them about some of my complaints and those where never heard, someone complain about me after they splash water all over my car and and home goods an we had a talk not a n arguments and boom I'm gettin the call from management. I don't recommend anyone to rent units. Stay away or you'll regret, I've move out, I did never lost anything at all, I had 3 units but I witness their activities. Don't recommend at all. Keep out if you value your stuff. I got more pictures I'll provide later.

  ---

  Response from the owner

  Thank you for your feedback. As requested, the home office management team has been in contact with you regarding your experience. We are disappointed to hear that you did not have a more positive experience. Unfortunately, the original review and subsequent revision appear retaliatory and not factual. Move It terminated tenancy based on violations of the rental agreement, including personal actions and behavior toward the on-site management.

• T

  Talesha G

  5.0

  My online experience was quick & easy! I completed registration then received my access code & unit details In less than 20 minutes for the entire process.

  ---

  Response from the owner

  Thank you Talesha for your kind words, they go a long way to shaping what we do at Move It Self Storage - Getwell . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The Move It Self Storage - Getwell Team

• T

  Thomas Bingham

  4.0

  So far so good, Renting the space was quick and easy , I'll say more as time goes by.

  ---

  Response from the owner

  HelloThomas, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, Move It Self Storage - Getwell

More reviews (2)