North American Van Lines
2590, Salt Lake City, UT

North American Van Lines Reviews

3.2 stars based on 24 reviews

Featured Comments:

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  Kimberly Harris

  2.0

  We worked with the North American Van Lines to move us across country. The pricing was very reasonable, and Lennon was great to work with. The movers were professional as well. However, we had some major issues with the move. 1. We had no communication with our driver, so we found ourselves frequently emailing Lennon to help us know where our driver was. Unfortunately, we continually heard that our things were delayed with vague estimated timelines. Ultimately, our things arrived 12 days late. We were reimbursed for this delay, but I really wish it had been communicated better since we had to live in an empty apartment for a month. 2. Our dresser was incredibly damaged. A whole leg was ripped off, a hole was found in the bottom of the dresser, and wood was chipped off. I was shocked to see such damage from professional movers. We were reimbursed for this as well, but we had to subtract a $500 deductible. If you choose North American Van lines, pay extra for the minimum deductible available.

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  Nicole Wong

  5.0

  I'm moving state-to-state. Robert offered me a great deal and Heidi helped me out greatly with her follow-up by providing some peace of mind during this hectic time. Kudos to them!! :D

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  Kyle Pelleg

  5.0

  Abel and his crew were absolutely amazing. On the day of the move, they showed up right on time and introduced themselves professionally which made us feel extremely comfortable with them. They were quick to help finish the few items we needed them to pack and extremely fast to load the truck. They all worked like a fine tuned machine and all the laborers were very accommodating. On the delivery, Abel again made everything absolutely smooth. There were some issues with some of my moms items fitting in the new apartment, but they were quick to provide alternatives and work with us to make sure everything worked out in the end. I’ve moved more than I ever would have wanted and this was easily the best and fastest move I’ve seen. Thanks again Abel, you and your team rock!

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