Penske Truck Rental
Thorne, Tacoma, WA

Penske Truck Rental Reviews

4.1 stars based on 138 reviews

Featured Comments:

• S

  Sandra Deeb

  5.0

  truck was ready & waiting when I arrived. Kevin was exceptionally helpful with my last minute reservation & a few changes I needed to make. vehicle was new clean everything in working order . only complaint is gas was on 1/4 tank with fuel pumps at location of rental one would assume they would be full but gas stations are near by

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  Response from the owner

  Hi Sandra, thank you for taking the time to review our Tacoma, WA location. We are happy to hear your experience went well. We apologize for the low fuel level, but I hope that the associates there were able to assist you! Thank you for choosing Penske.

• V

  Victor Garcia

  5.0

  All the guys here are great, experience, n helpful.Been renting here for years and they always got out there way to gets us in a truck n best rates. The equipment is always in excellent conditions for long or short trips. Thnx for all the help.

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  Response from the owner

  Victor, thank you for taking the time to review our location! We are happy to hear that our Tacoma Office has taken great care of you over the years and we greatly appreciate your continued business!

• M

  Martin Diaz

  1.0

  I filled the tank minutes before to turn in the truck and they still charged me $30 of fuel fee. I highly recommend if you return in this location to wait till the employee physically write down the fuel level on the truck. Disgusting to see lack of integrity when I was told to go and they will take of the rest.

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  Response from the owner

  Hello Martin, thank you for your review. We apologize for your recent experience and would like to try to make things right. Please give us a call at 1-800-467-3675 for further assistance.

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