Penske Truck Rental
Willagillespie, Eugene, OR

Penske Truck Rental Reviews

4.6 stars based on 9 reviews

Featured Comments:

• J

  Jace Turner

  5.0

  Used them to move halfway across the country. When we arrived to drop off our vehicle, they helped me back in the trailer we rented. We forgot to get gas, & they were about to close. Let us go get gas & just drop off our rental in the parking lot leaving the key in their drop box. Earlier story, we reserved a Budget truck for our move. When we went to pick up the truck, it wasn't there. They were going to get our car dolly. Came back 40 minutes later. They wanted us charge us $200 extra because my girlfriend was younger than 25. Called Penske after that. They were so friendly, & accommodating. Helped us out day of our move. We had a technical error with our car trailer. They had roadside assistance come by to fix it with no charge to use. Definitely recommend using them if you're needing to rent a vehicle.

• A

  Albert Sanders

  1.0

  Truck wasn't what I ask for, the truck wouldn't take the upgrades. I had semi trucks passing me, had sir brakes go out. Yes they got some one out there but took a hour and half. Just for some company to come out, then another half an hour to get the part fixed. The front tires had grooves in them , the back tires had chunks of the tire missing, but was still rented to. The first Def fluid was ok, but the second one spewed out of the too lost of money there. The back of the truck smelt like fish, as we told the person at the 1-800 number and they just laughed. So I got to pay $2,400 just to drive the truck that was not inspection and fixed

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  Response from the owner

  Hello Albert, thank you for your review. We apologize for your recent experience and would like to try to make things right. Please give us a call at 1-800-467-3675 so we can get the information on your rental all our calls are recorded to the call center so we can identify the associate and provide further training. Joe

• M

  Mohammad Sarwary

  5.0

  Good service people and honest pricing

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  Response from the owner

  Hello Mohammad, thank you for taking the time to let us know how we performed. We value your business and appreciate the feedback.

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