Piepho Moving & Storage, Inc.
US-14, Rochester, MN

Piepho Moving & Storage, Inc. Reviews

4.6 stars based on 54 reviews

Featured Comments:

• J

  Jennifer Packard

  4.0

  Piepho's was honest and fair. I was able to get a walk-through estimate quickly, and they had the best price. They moved a three bedroom home with a two car garage and shed, and got the big tractor trailer down a long, narrow winding dirt road...backwards! The foreman clearly knew his stuff. The crew of young men were efficient. Three of them were super polite and careful, and a few of them were rude and careless. After the truck was loaded I had to sign away my right to complain about damages. Sure enough, something heavy fell on the control panel of my treadmill, causing a long, deep scratch. Many items were damaged (broken plates, scratched table tops, furniture doors that no longer close properly). Sometimes fast is just too fast, and they should have slowed down just a bit to take more care. As I watched them loading the truck, I saw the crew dropping things. All in all, the good outweighed the bad, and I'd hire them again.

• F

  Fahad Faruqi

  5.0

  Piepho Moving and Storage did a wonderful job with our entire move. The pre-move estimate was thorough and transparent. The movers arrived on time and were professional and polite. They packed all items in an organized, safe, and efficient manner. Communication throughout the process was outstanding. Items and furniture arrived undamaged. The overall cost was a bit expensive but worth the money. I don’t leave reviews often, and I have had prior bad experiences with movers. But these movers are great and would use them again if I have to move again.

• L

  Linda Foster

  2.0

  We were initially very impressed with Piepho's professional moving arrangements. Piepho had trouble finding available drivers due to the covid pandemic we had to reschedule our move for a couple of months. The Piepho staff were completely understanding and helpful with the rescheduling. The group that showed up to load our furniture in WI were very professional. However, some things happened along the way. Our 1939 Steinway upright piano was damaged. Apparently, the furniture and piano were reloaded more than a couple of times. The damages must have happened in one of these transfers. When it arrived at the storage facility in CA, it was pointed out that it was missing a wheel. Also the foot pedal board had dropped a couple of inches. We have moved this piano across country several times and had no problems. Just beware, if you have any valuable furniture or musical instruments and plan to put them in storage even for a few short weeks they will not cover any damages once delivered. Our piano was delivered damaged, now we are getting no assistance from the movers about where and when it was damaged. It was a very costly move for us.

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