Ricks moving Service LLC
G, Capitol Heights, MD

Ricks moving Service LLC Reviews

3 stars based on 4 reviews

Featured Comments:

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  Nikol Cooper

  5.0

  Mr. Rick was very professional. Him and his team was on time and fast. They took their time and nothing was damage. I highly recommend anyone to him.

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  K J

  1.0

  (Cont’d from prior post) Rick's Moving Service did not live up to his promise. Rick had the audacity to text me the following message Friday night "Hey just wanted to say thanks for ur business and if you need me im only a phone call away" At 12.38 am I responded as follows: "Thank you. I am still unpacking boxes. I'm looking for my phone charger before my phone dies." At 12:39 am Rick's response was "Don't over work urself its still tomorrow." I spent Friday night, Saturday and Sunday moving stuff from the kitchen between apartments along with unpacking boxes and disposing the remnants in the recycle bins. Sadly, I am still unpacking and removing boxes. On Monday, the owner from Smart TVInstall restored my entertainment center so that it functions properly, which was an additional expense caused by Rick's Moving Service. DO NOT HIRE THIS COMPANY!!!! YOU'LL REGRET IT

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  Katherine Johnson

  1.0

  One star is too generous for Rick's Moving Service and I wish there was an option to rate without any stars. This is long but I encourage you to read its entirety. Do not hire this company unless you want your furniture damaged. Rick will not accept any responsibility. I wish that my leasing manager had never referred this company to me. Moving is already a stressful and tedious task. I had several conversations with Rick prior to hiring his services. I conveyed to him that the government initially packed and delivered my household goods to a temporary apartment and placed the remaining items in an on-site storage facility until the renovations were complete for my initial apartment. I told Rick that I needed his company to move my possessions from second floor to the 1st floor. During our conversations, I told Rick my expectations were as follows: disassemble and reassemble my furniture, retrieve my property from the onsite storage, unpack boxes previously packed by government contractors, remove the boxes after unpacking, unplug my home entertainment system and restore the setup of my system. Because I didn't want to be overwhelmed with the move, I was clear about my expectations. Rick assured me that he could fulfill all of them. The service that I received from Rick's Moving Service was deplorable. He had three workers assisting with the move. As a moving service, they did not arrive with necessary moving materials such as boxes, packing tape, box cutters, padding, markers (all items that you would expect a moving company to have in their possession). One of Rick's workers constantly complained about the furniture being heavy and everything under the sun; the complaining was over the top. A second worker appeared high. In fact, he moved slower than a sloth saddled with molasses in quick sand. Rick said, "I don't know the guy but decided to give him a chance because he needed to provide for his family." What I don't understand why would Rick he didn't know, especially when he couldn’t verify his work ethics. The ineffectiveness of the second worker was unsettling. I had pictures of my furniture before Rick's moving company actually started the move. Two of his workers moved my sofa and love seat from the second floor to the first floor. As Rick and I were waiting for his workers on the 1st floor with the furniture, I heard loud noises in the service elevator. Because it was taking his workers an exceptionally long time to arrive on the 1st floor, Rick called one of them from his cell phone to locate them. It was just a nightmare from Haedes. Once the workers finally placed my furniture in the apartment, I told Rick that his workers badly damaged my couches when transporting them between floors. Rick said, "We didn't see it, so we don't know what happened. I replied, "Well, I know what my furniture looked like before they moved it" I also showed him the defects immediately thereafter. Rick tried to suggest that the damage was old. I was very appalled by his accusation. Rick's workers also damaged my table top to my dinette set. I inspected it before the government movers placed it in storage and then they replaced the padding on the table for protection. I purchased my furniture in February 2020. In May 2020, the government contractors completely padded my furniture before shipping and placing it in storage. On July 28, 2020, when the government contractors delivered my furniture it was not damaged as it is now. Rick tried to suggest that the damage was old, which was quite offensive. As a resolution, Rick recommended using a furniture pen as a filer to color in the damages. I told Rick that "This is brand new furniture and I am not going to use a ghetto fix to repair it. Now,I will have to hire a company to restore it based on the damages your workers caused." I am not materialistic. I just believe in taking care of the blessings from God. My furniture is heavy and of very great quality. The purpose of hiring a moving company was to maintain its condition and not be overwhelmed. (To be continued)