Righteous Van Lines
Stemmons, Dallas, TX

Righteous Van Lines Reviews

2.8 stars based on 15 reviews

Featured Comments:

• G

  Gillian Romerez

  4.0

  My experience with Righteous Vanlines Moving company ended up okay. At first, I became a bit skeptical because the prices changed on me during pick up. We were on the third floor and had elevators. No one really told us that extra stairs and elevators would be extra charges but it was outlined in the paperwork so we were okay with that because after extra research on moving companies, it was not unusual that moving companies did charge extra fees for these services. I just wish that we could have been aware upfront. As far as the moving team...we were satisfied with their customer service both in how they handled us as customers and how they packed our items. Once we received our things in Spencer, WI, we did run across an extra fee because we were on the second floor but this fee was waived and we all left off happy. I would recommend this company but I would also advise others to ask questions regarding stair and elevator fees (if applicable) upfront so that there will not be any surprises. As for the service of this company, we were very satisfied! Good luck!

• B

  Barbara Wright

  5.0

  Love the whole process of my move from start to finish with Righteous Van Lines. Price was the best one I was quoted out of about 10 different movers. The gentlemen who did my move were kind, gracious and took the time and care of moving everything I had boxed up and then some....Made me feel at ease and even went back to get my gas grill that was forgot on the truck. I would highly recommend Righteous Van Lines to move your items.

• E

  Eric Morrison

  1.0

  I’ve moved over 10 times in my life, and this is the worst experience I’ve ever had with a moving company. If I could give them zero stars, I would. Was told I would receive my stuff within seven to ten days, and it took over a month. Continuously lied to over the phone, and unable to reach this mysterious “Alex” person, who evidently owns the company, but refuses to interact with his customers. Was told "he doesn't talk to customers, he pays us to talk to them." Tried to file an official complaint with the Better Business Bureau, but was told they're not an accredited company, despite being told they were by a staff members, and their automated message. Good luck dealing with “Donna,” and “Roy,” and the rest of their horrible, lying staff if you choose to hire them. My advice, however, is to find another company. There’s plenty to choose from. Also, I feel I should note that it's painfully obvious that the good reviews posted here are employee reviews. Notice that they don't say anything about their actual experience... they're short, and don't mention names or anything that actually happened during the move. It's a ruse to get their overall rating up. Moreover, the person named "Jessica" who gave them five stars, I actually saw her sitting at a desk when I went to their office. Click on most of their names, and you'll see it's the only review they've ever posted. Curious, don't you think? Liars. Thieves. They're all going strait to hell. The sooner the better.

More reviews (7)