Simply Self Storage
Accomack, Louisville, KY

Simply Self Storage Reviews

4.8 stars based on 163 reviews

Featured Comments:

• S

  SullenVex

  5.0

  Great facility and with the promotion they have currently online it was hard to pass up. The ease of reserving a unit via the website was impressive. I had an uneasy feeling like it was too easy or too good to be true, expecting something to go wrong or find out on the day I showed up with my U-Haul that there is a catch. Well if there's a catch it hasn't reared it's head. The place is spotless! The staff was very friendly and very helpful as well. Oh yeah, there was a slight surprise, you are required to purchase a lock from them for about $16. That's because the doors are specially designed for those locks. I don't recall seeing that on the website or I just didn't pay close enough attention when reserving the unit. Either way I'm extremely satisfied with the deal I was given, the staff, and the facility itself. If I would have them make any improvements it would be the lighting in the parking lot in the back. It's not extremely dark close to the building but it could use some in the surrounding area, it would make me feel a little better if I needed my fiance' to go there after dark. SV

• D

  D A

  2.0

  The facility is decent although the interior side entrance has been broken for several months. This company definitely loves receiving money. In 8 months they have increased my rental rate twice. The first time by 13% and starting January 1 a second increase of 12%. My rent is now up 27% from what I was paying 8 months ago. They say it's due to increased utility and operational costs, yet the facility operates with little to no staff present. It's a secured facility with keypad access. I live less than a mile from the facility and my utility costs at home have hardly increased. That leaves me to speculate the increase is simply to pad their bottom line and boost profits. Hopefully that tactic works for them but they are definitely losing a customer. I will be vacating my unit due to this.

• K

  Kayla Maddox

  5.0

  We love this location! Very clean and the staff was wonderful. We worked with Paige and she was so understanding of what we needed! Will definitely be recommending Simply Self Storage to all of our family and friends!

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