SouthSide Moving and Storage
Harpers, Virginia Beach, VA

SouthSide Moving and Storage Reviews

3.7 stars based on 111 reviews

Featured Comments:

• S

  Shannon Tranberg

  1.0

  These are just some of the issues. I called in advance to let the company know I only needed one truck, but two were sent over. I had 4 men working at my home, yet nothing was getting done. Going down my stairs they wedged my headboard in the stairwell. All four people stood around for an hour discuss what should be done. Meanwhile I was trapped upstairs, I had an important appointment that I nearly missed. When I returned from my appointment, two of the men were lounging in the cab of the truck, playing on their phones. I was gone for hours, my husband stayed back at the house, nothing had been done. I called the office several times to let them know what was happening, additionally I sent emails. The guys had been trying to take apart a desk and bed and didn’t have the proper equipment/knowledge to do it. Finally after hours wasted they called a fifth person, the other man arrived and was able to disassemble the furniture within minutes. The clock was supposed to be stop and be restarted once we arrived at the new home. Once at the new home they quickly unloaded the trucks, but had problems with the beds again. Both beds were badly damaged and pieces are missing from one. At all times during reconstruction of my beds at least one person sat around. They left without putting my furniture together and promised to come back later on their own time. I literally paid more then the bed was worth for it to be taken apart and put together. I received a call for my final bill with some decent discounts, which I paid and the invoice was sent to my email. Two days later I was charged again the final payment. The house I moved out of was damaged, two beds were damaged and one bed is missing pieces, they tried to use my white couch cushions in between boxes to level out item, I had to ask several times to have them wrap up my couches, they stood around and argued and bickered. I can go on, and on. I was going to let everything go and move on and concentrate on getting settled into my new home, until the second charge came in on Wednesday. I haven’t even signed the final paperwork because the desk isn’t properly put together and pieces are missing. I should also mention pieces are missing from two bookshelves!

• B

  Britnie Vaughn

  5.0

  These guys were AMAZING! They worked quickly but also took care of my things. Very nice, funny and easy to work with. Anyone looking to use south side, be sure to request Dante and his crew. They also were great with the kids being around and my kids enjoyed helping them. My brother and sister in law are moving a few days after us and came to our house while moving, they were so impressed they called south side to make sure they were getting the same crew that we got. Definitely 10 out of 10 all around for these guys!!!

• L

  Liz Barekzi

  5.0

  Very professional from the phone communication in the beginning, all the way until the truck pulled away. Quick to respond to my request for a quote. The crew of Dante, Von and Jonathan worked like a well oiled machine. They took special care with all of my furniture, especially an old heavy antique cabinet. I have never hired movers before, and I was impressed. Worth every dollar, thank you!

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