Suddath Relocation Systems of Oregon, LLC
Sunderland, Portland, OR

Suddath Relocation Systems of Oregon, LLC Reviews

4.5 stars based on 120 reviews

Featured Comments:

• r

  rothstock

  1.0

  Military move: It took 45 days to move our house hold good from California to Maryland. No show delivery on a Sunday and there was nobody to call. Our items arrived 2 weeks late and nobody seemed to care or attempt to track down the driver. We were told 4 different dates and when the driver finally showed up he was 4 hours late. We also had another person's items mixed in with ours. Hopefully it got back to the right owner. We scheduled two days for our pack out. They worked the first morning, then came back the next afternoon and packed until 8pm--very inconvenient.

• T

  Tim Malone

  1.0

  Picked up my belongings in Portland over a month ago. They committed to deliver no later than two weeks ago. Nothing has been delivered and they will not commit to a new window or delivery date. They were the highest bid of the national van lines (contracted through United), as well as the highest estimated weight, which has since proven to be over-estimated, but because their delivery timing was significantly better and that was crucial to our move, I chose them. But now 31 days after picking up my things, nothing has been delivered, and still no timing for delivery of goods, which I believe is unlawful according to DOTs Rights and Responsibilities pamphlet they are required to send. I've been bounced around to various customer service representatives within their parent company (Allegiant, located in MO), and those representatives don't appear to have any means or authority to expedite the agreed-to and contracted services. And their work lacks timelines. A week ago they said they were 'freighting,' due to an inability to secure a truck and a driver, and that this would 'speed things up;' but it's already it's been double the agreed-to-delivery time and based on the lack of information and movement, I have no confidence that a solution is in place that will expedite this move as they still cannot confirm a delivery date. And the worst of it, the paltry compensation they offer does not even come close to covering costs that we are taking on as a result of their inability to fulfill the contract (i.e...move our stuff). Big, big failings...all over the place.

• T

  Tristan Bolden

  5.0

  Moving with Suddath was a great experience! Justin coordinated everything we needed to get our offices relocated, arranging boxes, labels, etc. Our actual move was completed incredibly swift with extra care taken where necessary. The movers were professional and did an incredible job. Thank you, Suddath!

  ---

  Response from the owner

  Hi Tristan, thank you for choosing Suddath to assist your organization and we really appreciate you taking time to review us. We will share your feedback with Justin and our team and we’re here for you if you need us again. Teresa

More reviews (2)