Topline Moving & Storage Inc
Conway, Beltsville, MD

Topline Moving & Storage Inc Reviews

3.8 stars based on 104 reviews

Featured Comments:

• D

  Deirdre Buell

  5.0

  From my first phone call to Topline until the job was completed it was a perfect experience. I knew we'd have to pay for packing materials, travel, and tax. From some reviews I've read, people are either naive about how much it costs to run a business or they didn't have my crew! The information I received was clear, the quote arrive in my inbox the day I spoke with them and the scheduling was quick and flexible. The crew was hard working, thorough and courteous. Francisco, the foreman, looked over the job and kept everything running smoothly. The expert packing by Jose, Alberto and Francisco kept everything safe. Some of the items were antiques and glass front cabinets - all packed securely. Words cannot express how helpful and considerate these men were on the job. They went above and beyond my expectations and I will recommend this company to anyone.

• L

  Lester Gutierrez Good

  5.0

  Franciso is kind, courteous, professional, funny, and best of all bilingual so he made my Spanish speaking mother-in-law feel comfortable. Jaime went above and beyond to make the moves go smoothly as well as Alberto and Danny. They all are highly recommended without a doubt!

• M

  Maj A

  1.0

  If I could rate this company a NEGATIVE five stars - I would. I have traveled across the country on a number of occasions and have NEVER experienced such a horrible, stressful, and deceitful company. Even if we ignore the fact that majority of my items were destroyed in the process of moving, the customer service of this company is a negative five stars in and of itself (putting it nicely). The provided services (and how much they cost) were misrepresented, the movers were not on schedule, the guy in charge was the worst example of customer service I've experienced, and I was left with more broken items than I can count. I rarely ever leave reviews, but heed this warning: DO NOT USE THIS MOVING COMPANY! I have never had such a horrible moving experience and it was absolutely because i made the wrong choice in trusting this company to get involved. DO NOT MAKE THAT MISTAKE!! Update: The company has now responded (see below) that they did not provide me with any service. Instead of rectifying the issue, they deny I was ever a client. Question: How do you know that I'm not a client if my full name is not displayed? I have receipts (i.e., a whole contract) demonstrating that I, unfortunately, was a client. But they are right about one thing, although I spent my hard earned money on this move, I was hardly provided any service. Thanks for helping to prove my point. I will once again reiterate to potential clients --> DO NOT MAKE THE MISTAKE OF HIRING THIS COMPANY!

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  Response from the owner

  Hi, unfortunately we didn't provide you with any service. Please check your record.

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