Two Men and a Truck
Northwest, Des Plaines, IL

Two Men and a Truck Reviews

4.5 stars based on 344 reviews

Featured Comments:

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  Jacob Esho

  2.0

  Great crew but company does not stand by its quality of service. If you are storing items, I would not recommend this company since the insurance will expire by the time you move them out of storage. Like any move, be ready to see some dents and minor damage to your items but in my case, they broke the frame to a heavy sleeper sofa and denied my claim since it was past 90 days and not in their storage unit. My advice is that for what they charge, you are better off looking at other top rated moving companies. Otherwise, if it's simple move, go to social media that I was able to get same quality if not better at half the overall cost. The new movers I found on Market Place were amazing and also added extra protection to my items as they loaded them.

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  Response from the owner

  Hello Jacob, We’re very sorry to hear about the items that were damaged during your recent move. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at +1 312-489-8211. Have a great day!

• S

  Stephanie Bosso

  5.0

  Today was my 3rd time using Two Men & a Truck and each time I am even more impressed than before. Everyone is extremely responsive (I received a call/email within minutes of requesting an online quote), professional and polite. It is clear they place a very high premium on customer satisfaction. Despite the FREEZING temperature, our five movers - Hasan, John, Jon, Alexander and Garrington - were absolutely phenomenal! We have a few heavy antique pieces and they were careful, yet still moved quickly. They all worked very hard, while being professional and friendly. They were able to easily navigate 4 flights of stairs, tight hallways, narrow door frames. I highly, highly recommend this company , especially the crew we had today! Thank you!!!!

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  Response from the owner

  Hello Stephanie, Thanks for the great review! We're thrilled that you had a 5-star experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!

• D

  Diane Diane

  1.0

  I would not recommend this office. Forced me to take insurance. They left the condo storage doors wide open. The main man left his keys in the door. Had to text him if they were his. From January 13th 2021. Never again

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  Response from the owner

  Hi Diane, Thank you for your honest feedback. We are very disappointed that we've failed to deliver the experience you expect. We hope you will consider visiting us again so we can turn your experience around.

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