Wolley Movers Chicago
Cicero, Chicago, IL

Wolley Movers Chicago Reviews

4.8 stars based on 562 reviews

Featured Comments:

• K

  Kristopher Lopez

  3.0

  Great movers. Poor customer service. They still charged me for a large couch fee even though they weren’t able to get it into my new building. Other than that the movers were super nice and efficient. 5 stars. A proper customer service gesture would have been to remove the $200 couch fee when you were unable to move it into my new home. 1 star.

• A

  Amanda Eshelman

  5.0

  This was my first time using a moving company and I couldn't be happier with the result. Jonathon, Lalo, and Gio were amazing! They were incredibly helpful and respectful of my things while I was moving into a different apartment unit. Jonathon was upfront and clear about pricing and very personable, making light conversation that helped my anxiety and stress. I definitely recommend this company and I recommend Jonathon and his crew.

• B

  Bob S

  1.0

  I'm not sure what movers all of these other reviews are referring to, but these guys weren't at all what we needed. This review is straight up - please heed my warning. Intially, Wolley had the lowest quote. That was the only good thing - on the surface. I'm getting to the punch line. First, they showed up with too small of a truck. We had to do multiple moves on our own after the initial move with Wolley. Think - more money... had to rent a truck, more time spent, etc. Second, they were one guy short so they were a bit sloppy when they moved our possessions. Third, they completely packed the truck to the top (layered) with barely any protection. You can probably see what I'm getting at here. Fourth, they shrink-wrapped most of our possessions and upcharged for every shrink-wrapping job (which was divulged in the contract, but I'm getting to the point...). They moved quickly, which was one plus, but this didn't allow us to have much say in what was wrapped and what wasn't. The initial estimate was around $770 but with all of the wrapping done, it ended up being over $1500 - is this legal? Fifth, they damaged *MOST* of our items upon inspection. There are scratches and dents on chairs, tables, and other furniture. The shrink wrapping did absolutely nothing but potentially seal in humidity and cause rot and mold (we stored our items in a garage for a month due to renovations; fortunately it was cold out - otherwise the worst could've happened with the wrap). As mentioned above, the items were stored in the truck in the tightest layered way possible *WITHOUT* any moving covers or protection. I highly recommend you stay away due to their shady practices, lack of preparedness, and lack of care. I would never choose their services again or recommend them. We are highly disappointed. What's the point of having nice things when Wolley doesn't care about them?

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