Coleman American Moving Services, Inc.
Progress, Plano, TX
- +1 877-693-7060
- 1001 Progress St, Plano, TX 75074
Coleman American Moving Services, Inc. Reviews
3.8 stars based on 58 reviews
We had a good experience with Allied Vans before but this move has definitely been the worst experience. The movers were great but the rep Stephanie doesn’t respond to our inquiries and we have to contact her with the hope that she actually picks up. We were charged for moving materials and never received them, we requested a refund and after 3 weeks have not heard back. Not impressed, we might as well have gotten a PODS container and paid less.
We moved from NE Texas to Houston and used Daryl Flood. Nothing was broken, chipped or missing upon delivery and unloading. Moving out of state in January 2021 we used Coleman Allied. It was a nightmare. Not only did the loading take twice as long as projected, we had so many things broken (lamps, chairs, pictures, chipped headboard, coffee table etc.) and tools missing. Please consider using another company.
I can't warn you enough not to use this company. Extremely unprofessional. They treat their employees badly and it shows as they in turn treat customers even worse. They arrived late to the move, and were understaffed. I called my moving coordinator to inform her we need more people for an office move and still nothing was done. The movers were extremely behind schedule and careless with our furniture resulting in several broken pieces. When I called to complain to the moving coordinator, Matt Wright he was very difficult and blamed the issues on my company. We had to escalate the issues to legal to get resolved.
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