Extra Space Storage
Mill, Frederick, MD

Extra Space Storage Reviews

4.9 stars based on 550 reviews

Featured Comments:

• M

  Mary Cacia Masser

  5.0

  Great place to store things. I stored antique furniture and vintage keepsakes as well as an upholstered couch in 10x12’ climate control unit for 6 years without any problems. Very clean. No leaks. No mold. No bugs. No rodent problems. All Management very accommodating and reliable. Allowed me to bring a POD in, 2-day loading and have easy pickup. Easy pay online. Easy access. Would definitely recommend this business. Would absolutely use again.

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  Response from the owner

  Thank you so much for your kind words, Mary. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

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  Norman Johnson

  5.0

  Selena was most helpful in finding a way to resolve a issue that i brought to her attention. she understood what I needed and quickly found a way to make it happen. she is professional, knowledgeable, and a problem solver. She can help you too!

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  Response from the owner

  Hi Norman, thank you for your review. We're glad Selena was most helpful in finding a way to resolve an issue that you brought to her attention, understood what you needed, and quickly found a way to make it happen. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

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  edgardo Videla

  5.0

  Jonathan was very friendly and gave excellent customer service, with affordable prices. The process was easy from the beginning, and the facility was so clean and very well maintained. I don’t want to forget to highlight the great job handling the paper work. I have had a great experience and will not hesitate to reach out to you in the future, and to recommend your services to my friends. Many thanks to Jonathan Pagel.

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  Response from the owner

  Hi Edgardo. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jonathan. Our team is dedicated to making sure your experience is great. Send us an email at [email protected] if you have any additional feedback in the future.

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