Ramar Moving Systems - Agent for United Van Lines
Johnson, Frederick, MD

Ramar Moving Systems - Agent for United Van Lines Reviews

4.3 stars based on 22 reviews

Featured Comments:

• T

  T & R Auth

  1.0

  Moving our possessions with Ramar was a terrible and heartbreaking experience. We received our living room furniture in pieces, literally. Three chairs and one table had broken legs, and the pedestal of our antique drop leaf table was destroyed. They even promised to give it extra care since it was a family heirloom. This all took place somewhere between moving our belongings from our home to unloading them at their storage facility in Frederick. The United cross country driver was not at fault and reported it to the owners. Other items were broken inside moving boxes that were crushed before leaving their warehouse, and over a dozen plastic hangers were broken in the crushed wardrobe boxes. The package containing our broom, mop and kitchen grabber disappeared. Ramar advertises that their staff wear masks during the packing and moving process. However, two of them had to be reminded several times to please cover their face. We felt vulnerable due to our weakened immune systems and did not want to take any chance of being exposed to the virus. We gave Ramar one star for not breaking china and for moving the rest of the furniture with only multiple scratches. They did communicate with us after the damage happened, but that doesn't fix their lack of supervision over their moving crew.

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  Response from the owner

  We aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information. The safety of our drivers, crews and customers remains our first priority. We require all personnel inside a residence or within six feet of another person to wear a mask. We have shared all of your feedback with our management team for review.

• P

  Peter Heon

  5.0

  My experience with Ramar was incredible. They were very clear with the timing of the movers arriving at my old home in Los Angeles, and at my new home in Austin. The process of the move was seamless, and whenever I had questions representatives from the company (Erik & Melanie) were always happy to help. I highly recommend using them if you would like to move, no matter where you are based—you will not regret it.

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  Response from the owner

  Thank you for your review and recommendation, Peter. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with the team.

• D

  D Harrison

  4.0

  Went here to get a vehicle weighed. Very nice lady working at the front. Easy process. Weighed empty and paid. Weighing after it was loaded was free. Only gave 4 stars because I only used the scale so I can't rate moving service.

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  Response from the owner

  Thanks for the review. We appreciate it.

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