Meathead Movers
Higuera, San Luis Obispo, CA

Meathead Movers Reviews

4.4 stars based on 181 reviews

Featured Comments:

• J

  Jeffrey Fox

  1.0

  If I could give them less than 1 star I would. First the estimate to pack was 2 hours, it took 5, an extra $1000, should have estimated better. Second the move time was moved from 9am to 1145 am and we were not notified and we had a 7 hour drive after the movers left. My husband did not get in to the our destination point until 2am. They only moved the contents of the apt, they needed a second truck to move our storage shed, the back yard and garage contents and DID NOT have a second truck. The storage shed, back yard and garage were all listed on the initial contract and verified with Alyssa Friday 12/10/21. Of the 3 packers that came, Rachel was a packer/mover, she did a walk through of the apt, back yard and garage before and after packing, then a walk through of the storage shed and deemed ready to move. She did not verify with Meathead movers that they were bringing two trucks. The movers arrived and realized they needed two trucks and Elijah notified Meathead movers that a second truck was needed. The office stated he did not call with that information. Two opportunities missed to avoid this epic failure, either the first packer would have called to remind then they needed two trucks and the office should have responded to Elijah’s call regarding needing a second truck. However my husband did hear Elijah on the phone telling someone this should have been a two truck job, despite what the office was saying. They scheduled a new truck for 12/21/21 and they charged me $2800 for the “second move” and every person Ive spoken to admitted it was their fault and were very apologetic, but still insisted they had to charge me for the second move. I should not have to pay for their failure, they did not complete the initial contract and a second contract was not written up when it was noted a second truck was needed. So I had the best of 3 bad options, hire a new moving company for the remainder, move it myself or have them finish the job and pay for it under protest. If they had just had someone come out before the packing, then my stuff would have been moved all at once. I will not waste one moment to tell everyone what horrible service I’ve received and will advise others to not consider using Meathead movers under any circumstances. Also I was required to sign that everything was delivered unbroken, but everything had to be put in our garage as the house was not ready. When beginning to unpack the garage, we found an antique drop leaf side table had both back feet broken off, a one of a kind lamp shade damaged, a small dent in the middle of the refrigerator freezer door and a cold water humidifier was broken. Jeffrey W. Fox and Robert S. Harbin0-McGee

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  Response from the owner

  Thank you for your review and my sincerest apologies that we did not exceed your expectations before, during and after move day. I have escalated this feedback to Sales and Operations to properly coach our student athlete movers and sales team to ensure that something like this never happens again. I understand your frustration completely and hope we'll have the opportunity to make it right for you.

• a

  albrgnz

  1.0

  Damaged very expensive couch, this group just loaded items with no thought to how items should be taken care of. They really are MEAT HEADS, all muscle no brains. Only use there services if you don't value your furniture. I will never use them again. The value of their service is not worth the damages. This team damaged all the valuable items.

• C

  Craig Saunders

  5.0

  If you need help moving? These guys are the best. And we are using the storage. Always nice and clean. Very well laid out. Everyone that works here is very nice and friendly. Great customer service.

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