Momentum Moving
Crest, Bluffdale, UT

Momentum Moving Reviews

5 stars based on 82 reviews

Featured Comments:

• M

  Megan S

  5.0

  I didn't move to another house, but I bought an entirely new bedroom set and needed help moving the old set from the second floor bedroom to the garage and the new set up to the second floor bedroom. Chris and Tony were VERY friendly and professional and very concerned that I was totally satisfied with their work, and wanted to make sure the furniture was exactly where I wanted it so I didn't have to do anything. They even helped me take apart a reclining couch and move it and bring in the new couch. This has been a positive experience from start to finish. They are easy to get in touch with, I was able to get an appt for the day I wanted and got several reminders and a call about 20 minutes before the movers arrived. I highly recommend this company

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  Response from the owner

  Thank you for taking the time to leave this review! We strive to provide quality service and make any type of moving a positive experience. The crew also appreciates the awesome feedback! Thanks again for trusting us to help out and we hope to earn your business in the future!! Cheers!

• I

  Isa Afanasieff

  1.0

  All was great until my husband had to leave. Then the movers pretty much gave up. They didn’t handle the boxes we had well at all. A lot of our stuff was shattered upon opening boxes. I felt a bit manipulated too. The movers asked me where to put the boxes after my husband already directed them. They ended up putting all our boxes in one area of the home. They didn’t set up the furniture where we wanted it. They never even asked. For almost 2k I expected more. I feel scammed.

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  Response from the owner

  Hello Isa, Thank you for taking the time to leave a review! We apologize once again that this was the experience you had! First of all, I apologize for the item you posted that was damaged. Unfortunately, we don’t have control over how items are prepared and packed if we ourselves don’t actually pack those items. Like I mentioned on the phone, we still take responsibility for that item and offered multiple times to replace or compensate that item or any other items for you, in which you refused. A lot is happening during a move, and sometimes customers aren’t available to direct every box or item of furniture to the proper location. We do out best to follow the directions given. Which is why when we were closing out the job, not only did my crew members ask you for a signature stating everything was placed where you wanted it to go, in which you signed, but my Operations Manager also asked you if all your items were placed where you wanted them to go and if we got everything taken care of for you. You gave us a verbal “yes” as well. We would have been more than happy to move any items around had we known. As far as your furniture goes, we did reassemble everything that we disassembled. Regardless, no one should ever feel lied to or manipulated. Sorry we weren’t able to get on the same page and make this right. Hope you enjoy your new place and Happy Holidays!

• B

  Brian O'Connell

  5.0

  Originally tried to schedule through Wasatch Moving but they didn’t have my move day available. They quickly contacted Momentum Moving and got me scheduled for my move day. The delivery truck was late, they told me between 8:30-9:30 and the truck didn’t arrive until 9:50, but otherwise it was a great experience. They wrapped everything very quickly and got the move done pretty quickly.

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